Frank Harris

“If there is no clear owner, then it’s the PM that owns it.” I sat down with Esteban Contreras from #ProductState to discuss Product leadership, or Prioritization process at Productboard. We also dug into the concept of Extreme Ownership, which is a principle I firmly believe in. Read more: https://lnkd.in/eVN47mWn #productmanagement #productexcellence #ownership

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Hats off to the winners of the Product Leaders at Top Companies category! 🎩👏 In this year’s edition of Uizard’s Product Leader Awards, this title goes to @John Cutler, @Annie Jean-Baptiste, @Diego Granados, @Jeff Lash, and @Peter Yang. They’re masterminds behind the products we use daily, from social media giants to tech titans. 🧑‍💻 They have driven innovation in their organizations and shaped the way we interact with technology. Get inspired by their journeys (blogpost linked in comments), and be sure to connect with them on socials!🎉 #uizardproductleaderawards #productleaders #innovation #tech

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Sharing real stories from the trenches of product management. First topic - balancing big visions 🌟 with building MVPs that actually solve problems 💡 Would love to hear your thoughts! 👇 https://lnkd.in/einzrwbZ #ProductManagement #MVP #Startups

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New Episode📢 Kevin Gentry chats with Phil Hornby, a product coach and leader. Listen now to hear about his journey, details about his upcoming book, and all things product!🎧 #productmanager #productmanagement #product #productcoffee #businesspodcast

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🎙 SPEAKER SPOTLIGHT - Mr. Mike Covey 💬While tech teams often say user research is important, they frequently neglect it. What's standing in the way? This talk bridges the gap by dispelling the myths about user research and provides some simple guidelines to help teams identify what problems need research (prioritization), which users to talk to (sampling), and how to ask the right questions. 🎙️ Mr. Mike Covey, Research Director of Fishcake and former Google/Uber employee, brings valuable insights to the 17th Meetup - Product Excellence with The Cornerstone of Effective Selling topic. 👨‍💻🌐Mike Covey is a consultant from the US and is currently based in Ho Chi Minh City. He has a background in UX and market research with over 10 years of experience, and has been focusing on APAC markets since 2019. 👨‍💻🌐Mike started his career at blue-chip companies like Google and Uber to launch user research studies at scale. His latest venture is Fishcake, a private consulting company that focuses on helping early-stage tech companies build products that align with their customers' cultural values. 🔥 TOPIC Zero to One Research: Building effective user research for early-stage tech teams 👀 🗓Mark your calendars and get ready for a wealth of information. Don't miss this opportunity to gain valuable insights and network with fellow product enthusiasts! 👉 Registration (for check-in purpose): https://lnkd.in/gsB4CVtu #producttankhcmc #SalesSuccess #Research #BoostSalesPerformance

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Dave Hora explains how anticipating stakeholder needs and being proactive with user insights—regardless of the method—boosts a #UXR's impact 📈 Listen to Dave, Christiana Lackner, and Judd Antin share their predictions for the future of UX research on the Awkward Silences podcast, out now. Find the episode link in the comments or stream wherever you get podcasts. #uxpodcast #userinsight #uxresearch

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The narrative about a new product just as important as the feature set or design. If your whole organization can't tell a compelling, consistent story, the launch will fall flat. Our founder Dave Chace recently shared his insights on driving messaging alignment in Sales Enablement Collective - get his tips for how to develop and reinforce a consistent message across your organization throughout the launch process. #salesenablement #producttraining #marketing #storytelling

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Alignment isn’t always easy in product development, but these PM professionals have found the secrets to success. See what they had to say in our new article, and check out their companies’ open roles on Built In! #Hiring #NowHiring

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As more products become infused with and powered by AI, now is the time for companies to rethink their product design principles and how they impact overall product experiences. Jessica Hall, one of our AI Advisory Board members, shares ten principles for a modern design framework in this new blog post. Follow the framework, and you'll find yourself delivering AI products that meet real user needs and enable them to achieve their goals, not just AI for the sake of AI. https://knwnwl.com/3Rg5qHL #AI #userexperience #artificialintelligence

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🎙️ Attention Product Leaders! 🎙️ Just dropped a great new episode of the "Product Team Success" podcast featuring the brilliant Stephanie Leue from Ringier AG. Stephanie brings over 23 years of product leadership experience to the table, sharing her invaluable insights on building and rebuilding trust within teams. 🌟 Here's a sneak peek of what we cover: 🔍 Measuring Trust - Stephanie reveals the key metrics she uses to gauge trust, both with customers (NPS, CES) and within her own teams (manager NPS). Learn how tracking the right numbers can guide your trust-building efforts. 🌱 Nurturing Team Bonds - Discover Stephanie's gardening approach to growing trust over time, even when tough decisions need to be made. Her wisdom on staying connected with your people is pure gold. 💰 Financial Savvy for PMs - We discuss the critical importance of business acumen for product managers. Stephanie shares tips on finding that go-to person to help you master the financial side. 🧘‍♀️ Power of Patience - Stephanie's key advice for up-and-coming product leaders? Stay calm and patient, even amidst chaos. Mastering this will become your superpower. 📺 Get the full scoop and many more aha moments by watching the complete conversation on YouTube:  https://lnkd.in/divqazeG 🎧 Or tune in on your favourite podcast platform:  https://lnkd.in/dHfFhANt Let's keep the discussion going! Share your own experiences or questions on building trust and cultivating successful product teams below. 👇 #ProductLeadership #TeamTrust #FinancialLiteracy #Patience #Introverts

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Closing slide from my presentation yesterday on design quality. This is the standard I hold for our industry: Every company large enough to have a CPO or CTO should also have a CDO. The Chief Design Officer (CDO) is most responsible for elevating the quality of the customer experience, with special attention to craft. No other individual should care more about craft and quality, with the exception of the CEO in some cases. If you're actively interviewing for your next role, when you're asked “what questions do you have for me" ask who Design reports into. Follow up by asking how this impacts design quality and craft, and how your role can also impact these. #design #quality #craft

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Inside how Stripe crafts quality products from Katie Dill (Stripe's Head of Design): "Beauty can elevate utility and usability. Beauty can attract users to your product and motivate them to try it earnestly. If users have to jump through hoops to get the utility, they might never reach the magic moment." "Even the best builders can make wrong decisions and assumptions. So we practice continually showing things to users, getting feedback, and iterating, sometimes in less than 24-hour cycles. This has been key to Stripe's success." "We try to minimize “presentationing” and the "let me tell you the story" narrative as much as possible. We like reviews where we just jump into the prototype to see and feel it from the user's perspective." Katie is one of the most influential design leaders in tech, and I think everyone can learn from Stripe's obsession with craft and users. 📌 Read the full interview now: https://lnkd.in/g963QAQs

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“I want to have a seat at the table” “I want to carve out time to work with my PM on what we build, not just launch and outbound” Too often, product marketing is downstream of strategy and what is built. How can PMMs correct this? One tool is narrative design. Product Marketing leader Marcus Andrews shares how he built and utilized strategic narratives at HubSpot and Pendo to influence the product roadmap. In this post he covers: 1️⃣ What is a strategic narrative and why is it so important? 2️⃣ How to develop and implement a strategic narrative 3️⃣ Common mistakes to avoid when developing a strategic product narrative. 4️⃣ How to bring a strategic narrative to life externally. A Big THANK YOU to Marcus for penning this first guest post for Demand! ❤️ https://lnkd.in/ggP8C-HN

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How do you enable everyone who wants to do product discovery to effectively run their own research? 🤔 Allison Hall shared during our External Panel Launch Party that Rally’s email and study templates help unlock research for folks outside the Research org: product managers, designers, product marketing, and more. 🔐 Templates help to streamline and speed up the study building process so that anyone can run their own research while maintaining the consistency that your participants expect. Share our recruitment best practices guide with your non-researchers to make study building even easier, linked below. 👇 #productdiscovery #research #researchops #reops #researcher #userresearch #uxr #ux #researchoperations #uxresearch #researchrecruitment

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🤔 Should you hire Specialists or Generalists? Amanda Cano VP of UX shares how she builds a strong design function. Links 🔗 to the full episode in the comments. #ux #podcast #design #product #productdesign #mashreq #bank #fintech #leadership #careeradvice

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Strategic alignment across product and field is complex and not easy to get right, but it's a pleasure to work alongside Brett Crane, Trevor Jett (Childers), and Jarod Greene. It's wonderful to be in conversation with them, sharing what we have learned, in this webinar: https://lnkd.in/gc-qp7Hk

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UX design is often underestimated, but it plays an important role in whether customers stick around or not. If your product is hard to use, even the most innovative features won’t keep users engaged. The challenge is getting leadership to see how UX directly affects business outcomes like retention and growth. Here’s what to keep in mind:  1️⃣ Retention insights: Are customers dropping off because the experience is clunky? Quantify those losses to strengthen your case.  2️⃣ Competitive edge: Are rivals gaining ground with better UX? Show how improving usability can help win back customers.  3️⃣ Team capacity: If your team is doing great work but overloaded, demonstrate how adding more designers will help you move faster and deliver more impactful products. Leaders are more likely to support UX improvements when they can see how it directly affects the business. Let the data speak for the value of design. How has investing in UX design impacted your product's success? Share your experience in the comments! #dearmelissa #productmanagement #ux #uxdesign #userexperience #productstrategy #growth #productthinking

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