Updated a few seconds ago
Updated a few seconds ago
Status History
September 2024
- Current issues accessing Experiences
September 16, 2024 16:59 PDT
Current issues accessing ExperiencesService Disruption
Incident Status
Service Disruption
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace
September 16, 2024 14:52 PDT[Investigating] We are looking into an issue that is currently impacting users' abilities to navigate the platform and join experiences.September 16, 2024 15:29 PDT[Monitoring] We have identified the cause of these issues and have rolled back to our previously stable state. We are seeing users return to the platform and systems return to normalcy. We will continue to monitor to ensure recovery.September 16, 2024 16:59 PDT[Resolved] We are considering this resolved at this time.
August 2024
- Current issues with the homepage
August 29, 2024 10:12 PDT
Current issues with the homepageService Disruption
Incident Status
Service Disruption
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Avatar
August 29, 2024 10:08 PDT[Investigating] We are aware of issues with the site causing behavior such as experiences failing to load. We are currently investigating.August 29, 2024 10:12 PDT[Resolved] The issue has been found and fixed.
- Roblox Studio cannot be launched
August 18, 2024 08:40 PDT
Roblox Studio cannot be launchedService Disruption
Incident Status
Service Disruption
Components
Creator
Locations
Studio
August 18, 2024 07:45 PDT[Identified] Users are unable to launch Roblox Studio. Team is actively working on it.August 18, 2024 08:38 PDT[Resolved] This issue has been resolved and the systems are now operating normally.August 18, 2024 08:40 PDT[Resolved] This issue has been resolved and the systems are now operating normally.
- Some players might be having issues accessing Roblox
August 2, 2024 15:18 PDT
Some players might be having issues accessing RobloxService Disruption
Incident Status
Service Disruption
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace
August 2, 2024 13:00 PDT[Investigating] We are actively investigating an issue affecting a subset of playersAugust 2, 2024 14:53 PDT[Monitoring] we are still investigating the root cause, but the impact is mitigated for nowAugust 2, 2024 15:18 PDT[Resolved] Systems are back to operational. Going to resolve the incident.
July 2024
- We are investigating issues affecting the platform
July 22, 2024 02:18 PDT
We are investigating issues affecting the platformPartial Service Disruption
Incident Status
Partial Service Disruption
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace
July 22, 2024 01:17 PDT[Investigating] We are currently diagnosing an incident causing issues across the platform.July 22, 2024 01:48 PDT[Monitoring] We have found and mitigated the issue. We will continue to monitor before marking this resolved.July 22, 2024 02:18 PDT[Resolved] This issue has been resolved and the systems are now operating normally.
- All text is being filtered
July 22, 2024 00:29 PDT
All text is being filteredPartial Service Disruption
Incident Status
Partial Service Disruption
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App
July 21, 2024 23:39 PDT[Investigating] We are currently investigating the issue surrounding text being filtered.July 22, 2024 00:09 PDT[Identified] We've identified the issue pertaining to all English text potentially being filtered and are working towards mitigation.July 22, 2024 00:22 PDT[Monitoring] The issue has been mitigated and our systems look healthy. We will continue to monitor for the time being.July 22, 2024 00:29 PDT[Resolved] We are no longer filtering all English text - systems have returned to normal.
- Current issues with settings
July 21, 2024 12:11 PDT
Current issues with settingsPartial Service Disruption
Incident Status
Partial Service Disruption
Components
User, Player, Creator
Locations
Website
July 21, 2024 10:42 PDT[Investigating] We are investigating an issue impacting the ability to make settings changes. This should not impact general usage of the platform.July 21, 2024 12:11 PDT[Resolved] This issue has been resolved and users can change their settings as they could before.
- Current issues with assets and thumbnails
July 15, 2024 02:05 PDT
Current issues with assets and thumbnailsDegraded Performance
Incident Status
Degraded Performance
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Game Join, Avatar
July 15, 2024 11:44 PDT[Investigating] We are investigating issues impacting thumbnails, assets, and some impact to gamesJuly 15, 2024 12:45 PDT[Monitoring] This issue has been mitigated, we will continue monitoring for the time being.July 15, 2024 02:05 PDT[Resolved] This incident has been resolved.
- Issues with teleports, groups, private servers and marketplace
July 1, 2024 18:29 PDT
Issues with teleports, groups, private servers and marketplaceDegraded Performance
Incident Status
Degraded Performance
Components
Player, Creator
Locations
Games, Game Join, Marketplace
July 1, 2024 13:30 PDT[Investigating] We have been investigating an issue that is causing problems with these services from ~11:30 PDT. Players can expect some issues teleporting, joining groups, joining private servers, and using the Marketplace.July 1, 2024 17:58 PDT[Monitoring] The problem has been found and is patched. We are monitoring for the time being.July 1, 2024 18:29 PDT[Resolved] This issue is now resolved and service has returned.
June 2024
- Current player drop and impact to users
June 26, 2024 14:05 PDT
Current player drop and impact to usersService Disruption
Incident Status
Service Disruption
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace
June 26, 2024 13:34 PDT[Investigating] We are currently investigating the cause of this issue and are looking to restore service as soon as possible.June 26, 2024 14:05 PDT[Resolved] This incident has been resolved and service is restored.
- Issue with Creator upload flows and some access on Xbox
June 24, 2024 16:38 PDT
Incident Status
Operational
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace
June 24, 2024 16:38 PDT[Resolved] There was disruption to the Creator upload flows, such as publishing, and a dip in our Xbox players. The issue started at 1:22pm PDT/4:22pm EDT and has been resolved.
- We are investigating impact to players and users
June 20, 2024 16:38 PDT
We are investigating impact to players and usersService Disruption
Incident Status
Service Disruption
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace
June 20, 2024 15:24 PDT[Investigating] We are aware of impact causing players and users to be dropped from the platform and are investigating.June 20, 2024 16:07 PDT[Identified] We have found the cause and are seeing recovery but we are continuing to work on this as players start coming back online.June 20, 2024 16:15 PDT[Monitoring] We have resolved the issue and are monitoring recovery.June 20, 2024 16:38 PDT[Resolved] The issue has been resolved and service is restored.
May 2024
- We are aware of the issue. Our team is actively working on it.
May 18, 2024 10:18 PDT
Incident Status
Operational
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace
May 18, 2024 08:18 PDT[Investigating] We are aware of the issue. Our team is actively working on it.May 18, 2024 08:29 PDT[Investigating] We are aware of the issue. Our team is actively working on it.May 18, 2024 09:13 PDT[Monitoring] We have identified an issue. We are working on a resolution.May 18, 2024 10:18 PDT[Resolved] Issue has been resolved.
April 2024
- Ongoing issue with Vietnam ISP
April 19, 2024 09:27 PDT
Ongoing issue with Vietnam ISPService Disruption
Incident Status
Service Disruption
Components
User, Player
Locations
Website, Mobile App
March 29, 2024 10:05 PDT[Investigating] We are experiencing an issue with a local ISP in Vietnam impacting users connecting to Roblox.March 29, 2024 10:09 PDT[Identified] We are experiencing an issue with a local ISP in Vietnam impacting users connecting to Roblox.March 30, 2024 14:22 PDT[Identified] We are aware that services have been interrupted in Vietnam due to issues with several ISPs. We've reached out to impacted Internet Service Providers and are waiting to hear back.April 17, 2024 11:29 PDT[Monitoring] Issues for some users in Vietnam have been resolved. We will continue to monitor and inform of the status as things progress.April 19, 2024 09:27 PDT[Resolved] Our Vietnamese users should be able to use the platform without issues. Thank you for your patience while we worked through this.
- Issues With Accessing Free UGC Items
April 12, 2024 11:01 PDT
Issues With Accessing Free UGC ItemsPartial Service Disruption
Incident Status
Partial Service Disruption
Components
Creator
Locations
Marketplace
March 30, 2024 23:55 PDT[Investigating] We are aware of an issue with accessing free UGC items that are only meant to be acquired a code are now being bypassed. We are working to address this and will update the community here when the issue is resolved.March 31, 2024 16:02 PDT[Identified] We are aware of an issue with accessing free UGC items that are only meant to be acquired a code are now being bypassed. We are working to address this and will update the community here when the issue is resolved.April 1, 2024 15:27 PDT[Monitoring] Issue has been mitigatedApril 2, 2024 10:15 PDT[Monitoring] We are continuing to work on this situation and will update when it is resolved.April 12, 2024 11:01 PDT[Resolved] This issue has been resolved.
- Some users may have connectivity issues
April 11, 2024 13:43 PDT
Some users may have connectivity issuesDegraded Performance
Incident Status
Degraded Performance
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace
April 7, 2024 13:00 PDT[Investigating] We're seeing connectivity issues on the Roblox app and Studio across different platforms. Our teams are actively investigating the issue.April 7, 2024 14:15 PDT[Monitoring] We are working on fixing the issue for certain users, but at this point, service should be restored for nearly all users.April 11, 2024 13:43 PDT[Resolved] Connectivity issues have been resolved.
- Some users may have issues with Voice
April 7, 2024 13:12 PDT
Some users may have issues with VoicePartial Service Disruption
Incident Status
Partial Service Disruption
Components
Player
Locations
Website
April 4, 2024 18:13 PDT[Investigating] We understand some users might be having issues with Voice and are currently diagnosing the situation.April 4, 2024 19:08 PDT[Monitoring] This issue should be resolved, we will continue monitoring.April 5, 2024 10:44 PDT[Identified] We are continuing investigations into thisApril 5, 2024 14:22 PDT[Monitoring] We are currently monitoring improvements and working to increase stability for Voice services.April 7, 2024 13:12 PDT[Resolved] This incident has been resolved.
- We are investigating issues accessing the platform
April 2, 2024 14:19 PDT
We are investigating issues accessing the platformDegraded Performance
Incident Status
Degraded Performance
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace
April 2, 2024 14:03 PDT[Investigating] We are aware of issues loading the platform and are investigating the incident.April 2, 2024 14:19 PDT[Resolved] The issue was found and rectified. The users that were affected should be able to rejoin the platform.
March 2024
- We have identified an issue. We are working on a resolution.
March 25, 2024 13:32 PDT
We have identified an issue. We are working on a resolution.Partial Service Disruption
Incident Status
Partial Service Disruption
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace
March 25, 2024 13:02 PDT[Identified] We are aware of the issue. Our team is actively working on it.March 25, 2024 13:32 PDT[Resolved] We service has been restored
- There is currently an issue with some systems impacting player experience
March 19, 2024 15:54 PDT
Incident Status
Service Disruption
Components
User, Player, Creator
Locations
Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace
March 19, 2024 15:32 PDT[Investigating] The issue is impacting searching, chat, and other services utilizing text. We are actively investigating.March 19, 2024 15:42 PDT[Identified] We have identified the issue and have issued some fixes. We are seeing some recovery but are still working to correct the rest.March 19, 2024 15:45 PDT[Monitoring] Service has been restored, we are continuing to monitor before marking this resolved.March 19, 2024 15:54 PDT[Resolved] This is now resolved, all services have been restored.
Back to current status