The Lake Hotel was exactly as they described. We couldn't have wished for better. The rooms were very comfortable clean and quiet. The view was second to none. Breakfast was good, and the evening meals were even better. All of the staff were very pleasant and helpful. Would definitely go back.
Dear Guest,
It is always a pleasure to receive positive feedback. I will share your comments with our team and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience.
Kind Regards
Guest Relations Manager
Stayed here for two nights and had a facial treatment at the therapy room with Kerstin while visiting. The treatment itself was divine, Kerstin is a natural and very be knowledgeable and caring about what she does. It definitely topped off our visit and I will surely be recommending to others :)
Dear Guest,
We are delighted you enjoyed your stay and we have passed your compliments onto Kerstin.
We look forward to seeing you again.
Kind Regards
Guest Relations Manager
We had a balcony room .kids friendly. Very spacious. Good quality very spacious .good view. Clean rooms.good service.good food .good staffing. Good staff. Would recommend for others. Also would book again.
Dear Guest,
We truly appreciate your high recommendation and we hope to have the pleasure of welcoming you back again.
Kind Regards
Guest Relations Manager
My friend and I spent a wonderful few days and I can honestly say that everything about the hotel was exceptional. But what made it was the staff, nothing was too much trouble. We will definitely be making a return trip. 👏👏👏
Dear Guest,
It was a pleasure to have you with us, thank you for choosing The Lake Hotel and to hear you will be returning is the icing on the cake.
We look forward to welcoming you back.
Kind Regards
Guest Relations Manager
We were a group of 4, three sisters and our mother away for a two night break.
From the moment we arrived at the hotel, we were greeted and made to feel welcome. At every stage during our visit the staff were lovely, helpful, courteous, and delivered an excellent standard of service with just the right balance of banter and engagement.
The location of course, right on the lake is special and our lake view rooms were beautifully appointed with lovely balconies where you could sit and take best advantage of same.
We ate in the fine dining restaurant on our first of a two night stay, opting for the three course menu. The food was excellent, with beautiful presentation, sublime flavours and perfect portion size, leaving us satiated without that “full” feeling. One sister in particular, was delighted with the vegan/vegetarian menu which catered for her food preferences in style.
We didn’t have an opportunity to enjoy the bar food but given how busy it was at all times with locals and guests I have no doubt that it would have been lovely too. They do offer afternoon tea but this would need to be ordered in advance.
We enjoyed our buffet breakfasts while again enjoying the lake views and all tastes and requirements were very well catered for.
We all had different needs the first morning and two of us went for a trek to the nearby Torc waterfall. We could just have easily walked to the town centre which was in easy access.
Another enjoyed a treatment in the spa while our mother relaxed with some reading in the library.
Reception kindly organised a boat trip on the lake with good access for less mobile guests from Ross Castle.
Overall we had a super couple of days, topped off with a lovely chat before we left with Niall Huggard, General Manager of this family owned hotel.
Dear Guest,
Thank you so much for taking the time to review your stay with us and we are delighted you and your family enjoyed your time here, we will be sure to pass on your lovely comments to our team, it really is lovely to receive such fabulous feedback.
We hope to welcome you all again.
Kind Regards
Guest Relations Manager
