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€710
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4.0
#468 of 1,853 hotels in Paris
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Standing 34 stories high, Hyatt Regency Paris Étoile offers breathtaking views of Paris and its iconic monuments. Ideally located between the business district of La Défense and the Champs-Élysées, this hotel is one of the largest in Europe, featuring 995 modern rooms and suites, all with stunning panoramic views. The hotel provides flexible event spaces, including 35 meeting rooms and one of the largest kitchens in Europe, ensuring tailored experiences for every guest. Guests have 24/7 access to a fitness center and Clés d’Or Concierges. The hotel also boasts Windo Skybar, the highest panoramic bar in the French capital, and Restaurant Mayo, which highlights local produce with a menu designed for sharing.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Hyatt Regency Paris Étoile garners praise for its cleanliness and well-maintained facilities, although a few guests have encountered minor housekeeping issues. While the service quality has been a mixed bag, ranging from highly professional to disappointingly disorganized, the modern atmosphere and comfortable beds have received compliments, particularly the club lounge with its impressive views.
Room opinions are divided, as the vistas of the Eiffel Tower are beloved, but some criticize the room size and service. The hotel's amenities, including its location, are generally celebrated for their convenience and views, but the value for money remains a point of contention among travelers.
Location
Convenient
Atmosphere
Stylish
Rooms
Cramped
Value
Mixed
Cleanliness
Pristine
Service
Inconsistent
Amenities
Well-appointed
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I stayed in the hotel for 7 nights with my wife. The room[2416] has an excellent view of Paris, especially the breathtaking view of the monumental Eiffel tower. The hotel is at an excellent location in Paris. The RER C line and Metro line - 1 (Porte Maillot) are very close to the hotel. The breakfast served in the hotel is really good compared to that available outside hotel. The room is impeccably clean. The staff were good and can converse in English. Overall, we had an excellent stay.
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Date of stay: September 2024Trip type: Travelled with family
Room Tip:It is recommended to take euros as all shops transact in euro.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alice Mafaity, Directeur général at Hyatt Regency Paris Étoile
Responded 17 Sept 2024
Dear arunspanda, Thank you for your kind words and we are delighted to read you enjoyed the hotel and the service provided. We do hope to have the opportunity of welcoming you back in the future With best regards, Alice Mafaity General Manager
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Our Family enjoyed an Eiffel Tower suite on the 30th floor with breath taking views of all of major attractions of Paris, and easily within a one hour leisurely stroll-we love to walk Paris! The Regency Club provided full buffet breakfasts for our entire Family, a great savings, plus evening drinks and heavy snacks. The health is worth visiting and the Hotel is connected to a nice shopping mall including gourmet food store. For Free Now ride service be sure to say the front lobby of the Hyatt Regency Etoile and not the location where you place your order (I.e. your room). The hotel is large and the driver will be confused if you do not explicitly state front lobby. We were also pleasantly surprised that our room was serviced every day rather than every fourth day as was announced when we made the reservation. Our suite was spacious with one queen in one room and a queen pull down in the adjoining room with two doors capable of being locked in between the two rooms. Elevators were very efficient. Oh, did I say the panoramic views were spectacular!
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michel Morauw, Autre at Hyatt Regency Paris Étoile
Responded 30 Nov 2021
It is such a pleasure to read your wonderful comments after your recent stay at the Hyatt Regency Paris Étoile. Be assured that your comments have been shared with the entire team. It is a great reward for them as we all constantly strive to offer each of our guests an outstanding experience. It will be a pleasure to welcome you back to the Hyatt Regency Paris Étoile during your future stays in the French capital. With best regards,
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This hotel is one of the high-rise building attached to a mall. Walking distance to Arc De Triomphe and Champs-Elysees. Also next to the yellow Line 1 underground station which was the only line operating during our stay (due to strike). The rooms are fair sized from European standards and cost more that have the Eiffel tower view. There is a food market in the mall that we discovered at the end of the stay where you can get water, fruits and other groceries at very reasonable prices.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelM3650, Directeur général at Hyatt Regency Paris Étoile
Responded 7 Jan 2020
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. We are very pleased to read that you enjoyed your stay. We hope to have the pleasure of welcoming you back at the Hyatt Regency Paris Étoile for your future stop-overs to Paris. With our Best Wishes for a Happy New Year! Sincerely, Michel Morauw
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Our recent stay at the Hyatt Etoile was superb. We enjoyed the Eiffel Tower view from our club floor room on the 30th floor, along with the great club lounge. The room was very comfortable, super clean and nicely decorated.
All staff members were professional and extremely pleasant, all at the concierge desk deserve a special mention.
The hotel in only a 10-15minute walk to the Arc De Triomphe with some great restaurants within easy walking distance. We especially enjoyed Chez George. Reservations are definitely worth making at any of the restaurants to avoid being turned away.
We will most definitely stay here again!
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelM3650, Directeur général at Hyatt Regency Paris Étoile
Responded 22 Jan 2020
What a wonderful review about your recent stay at the Hyatt Regency Paris Étoile! It is a pleasure to read your kind words about your stay in our hotel, as we take pride in making our guests’ stay the most memorable one. It will be a pleasure to welcome you back to the Hyatt Regency Paris Étoile during your future stays in the French capital. With best regards, Michel Morauw
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I stayed at the Hyatt Regency Paris Etoile whilst in Paris on a business trip. This is a big, impersonal hotel catering to business and tourist folk alike and as a result has no real identity.
Check-in was slow, but eventually I was given my key and made my way (via the entertaining lifts) to my Tower view room. As you’d guess it had a very nice view of the Eiffel Tower and much of Paris too which is one of the unique selling points of the hotel as (I think) the only high rise Hotel in Paris. After a day of travelling I was a little thirsty and was frustrated that there was not even a bottle of water in the room. To get any refreshments, you either had to order room service of make your way down the odd little shop off of reception where you could get a complimentary bottle of water and order any other food or drinks whilst being served by a particularly grumpy member of staff. Disappointing for a hotel of this standard. The room itself was very comfortable, well styled and clean, if a little compact and bijou.
I had the misfortune of having dinner in the hotel restaurant the first night and would not recommend it. Again a very impersonal atmosphere, poor service and the steak I had was luke warm and chewy. Do yourself a favour and get out and explore the amazing bistros and restaurants rather than eat here. I was just too tired to explore on this occasion.
The lunch I had during the business event was perfectly pleasant but nothing special. The view from the bar up high in the hotel was simply amazing and a great place to grab a drink and watch the light show on the Eiffel Tower on the hour. The prices were very high but not really a surprise for such a wonderful view and I’d say appropriate too. Location-wise it’s nicely positioned for both tourist sites and La Défense where I had to get to. This place is a perfectly decent hotel, just eat elsewhere and don’t expect the personal touch and you’ll be fine.
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Date of stay: October 2019
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelM3650, Directeur général at Hyatt Regency Paris Étoile
Responded 7 Jan 2020
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. It was a pleasure to welcome you and we are glad to hear that you enjoyed your overall stay. Be assured we pay all our attention to your feedback in order to improve our guests' experience at the hotel. We sincerely thank you for your review and we look forward to welcoming you back in the near future. With best regards, Michel Morauw
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Nice for business trips. Room service has very poor menu from a bio market downstairs mainly cold sandwiches - it has to be improved. Average rooms are too small. Consierge not very helpful. The main restaurant has a very poor menu and my 5 year old boy couldn't eat anything except french fries.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelM3650, Directeur général at Hyatt Regency Paris Étoile
Responded 5 Feb 2020
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. We are disappointed to hear that our property did not meet your expectations, especially concerning the food and beverage service. We sincerely apologize for this inconvenience as this is not the quality of service we pride ourselves on and we regret your son did not find anything on the menu to his liking. Be assured we pay all our attention to your feedback in order to improve our guests' experience at the hotel. We do however hope to have the pleasure of welcoming you back at the Hyatt Regency Paris Étoile for your future stop-overs to Paris. Sincerely, Michel Morauw
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We stayed at the Hyatt Regency Etoile for three nights at the end of a 2023 Spring Break tour of France. We paid about $700/night for two connected rooms because we were travelling with our 17 y.o. son. The two rooms were identical except that our room had a king bed and our son's room had two twin beds. The hotel referred to this arrangement as a family room. It was a SUPERB arrangement for us and would be excellent for any family of three or four (or more if the kids are little and can sleep together in the twin beds). The rooms are about 15% smaller than what you would expect in the U.S. but they're typical for Europe. The rooms are richly fitted out. This hotel is not a 5 star property because it lacks a few of the amenities needed for that classification but it is a 4.5 in my view. Everything about it seems classy and modern. From our rooms we had an excellent view of the Eiffel Tower. The restaurants we tried nearby were good but not remarkable. There is a Monoprix grocery store nearby. The Line 1 Porte Maillot metro stop is nearby. Line 1 is probably the best for getting quickly to the best attractions in downtown Paris. The Place de L'Etoile where the Arc of Triomphe is located is just two tube stops away and can be easily reached on foot. I rate this hotel one of the top two or three hotels I have ever stayed at. The only improvements I can think of would be to make the lobby furniture more suitable for visiting and pressure wash the non-tower part of the building which is very grimy looking.
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Date of stay: April 2023
Value
Location
Service
Room Tip:The computer keyboards in the lobby are QWERTY keyboards but the actual keys are mapped in the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michel Morauw, Directeur général at Hyatt Regency Paris Étoile
Responded 16 May 2023
What a wonderful review about your recent stay at the Hyatt Regency Paris Étoile! I was thrilled to share your wonderful feedback with the team! This is so rewarding for all of us to read such comments as we are striving every day for excellence. We sincerely thank you for your review and we look forward to welcoming you back in the near future. With best regards, Michel Morauw
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The rooms including the bathrooms at the Hyatt Etoille are painfully small, The tiny gray rooms are appointed with a small window with a shade that manually rolls up and down (no curtains or embellishments) on a small wall ,some with a view of the Eiffel Tower (hard to acquire even with an offer to pay an upgrade fee for the privilege of the view to the surly desk crew) ;the rest of the rooms may have a view of traffic or hvac systems that support the building. Paper cups are supplied for one’s instant coffee instead of china and glass. The dismal rooms at the Hyatt are not a place anyone would want to spend time recharging their batteries after a wonderful day in Paris. Sadly, my company contracts with this particular hotel for its business travelers. Personally , I would never choose this hotel for leisure travel.Luxury is non existent.
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Date of stay: January 2023Trip type: Travelled on business
Room Tip:Avoid this hotel if one is visiting Paris for pleasure
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michel Morauw, Directeur général at Hyatt Regency Paris Étoile
Responded 31 Jan 2023
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. We are disappointed to hear that our property did not meet your expectations, and we sincerely apologize for this inconvenience as this is not the quality of service we pride ourselves on. Be assured we pay all our attention to your feedback in order to improve our guests' experience at the hotel. We do however hope to have the pleasure of welcoming you back at the Hyatt Regency Paris Étoile for your future stop-overs to Paris. Sincerely, Michel Morauw
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There are two reasons which made this trip very special for our couple. First reason was to stay in a club room on the 33rd floor of Hyatt Regency Etoile Paris. We were able to see the clear view of Eiffel Tower and the room was very managed.The water pressure of a shower head was also good, and the bed was comfortable that I could sleep very well. Since we used the club lounge on the 34 floor for free, which has a good view of the Eiffel Tower, we spent little money for meals. Especially the croissant was excellent comparing to the other places we bought. Many kinds of cold drinks, fresh juice, alcoholic beverages, coffee, decaffeine coffee and various kinds of tea were ready everyday. We were also allowed to enjoy warm food, fine bread, fruit and cheese. The staffs were always nice, but "Icham"( he also checked out for us in coincidence), in particular, was very professional, helpful and quick at managing. Since we told him about our 30th wedding anniversary, he gave us the champagne vouchers to drink at the bar next to the club lounge on the 34th floor. Unfortunately, we were not able to use the vouchers, but he gave us another one to use at a supermarket on the lobby. Actually we were impressed by his sincerity in trying to please our couple rather than giving us vouchers. Merci, Icham! Second reason is also about meeting a nice person. I lost my hotel card because of the unlucky situation on the Paris subway. It was Sojin Choi who helped us and made us feel at ease. As a same Korean, she understood my feelings very well. During our stay, her continuous interest and active actions completely made us to falll in love with Hyatt. She did her best with all her heart and made us feel like we used to know each other. We felt cofidence and satisfaction for meeting such a nice hotelier. Mostly our family used to stay at Hilton when we traveled abroad, but I am sure that we will stay here in Paris Hyatt even next time. Meeting Sojin Choi was the luckiest part of this trip. Hyatt should be proud of the fact that they have such great staff members.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michel Morauw, Directeur général at Hyatt Regency Paris Étoile
Responded 13 Apr 2022
What a wonderful review about your recent stay at the Hyatt Regency Paris Étoile! We are very pleased to read that you have enjoyed your stay and especially the service provided by Icham and Sojin. I was thrilled to share your wonderful feedback with both as this is so rewarding for all of us to read such comments as we are striving every day for excellence. We look forward to the pleasure of welcoming you back in the near future, With kind regards, Michel Morauw
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Location: close to metro and a few minutes away from Arc de Triomph. Alot of construction nearby though.
Cleanliness: very clean. Specially for Paris. Thank you for providing a water supply hose in the toilets, we do struggle with that in many countries. Towels were provided. Rooms didn't smell snuffy (alot of hotels do smell weird in paris).
Value: I cannot comment as it was paid by the company.
Service: very helpful staff, they speak both english and french. Nobody got angry at english-speakers.
Rooms: coffee machine provided, towels, a big comfortable bed, clean bathroom. It is small but I guess it's normal for big cities, also, the windows were big with a beautiful view so it gave the room some space.
Food: excellent breakfast (yes, I've tried other hotels in Paris they did not have the same quality for breakfast).
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michel Morauw, Directeur général at Hyatt Regency Paris Étoile
Responded 20 Sept 2022
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. We are very pleased to read that you enjoyed your stay and we look forward to welcoming you back soon! With best regards, Michel Morauw
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It’s a lot quicker if you take a taxi, however, if you don’t mind taking a train and metro which will take an hour or so to get to the hotel then it’s also recommended. Hope this helps.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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