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£391
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£270
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Andrés G

Honeymoon trip

Reviewed 2 weeks agovia mobile
A concept hotel is a Great place, equiped with great staff, all full of details and very on top of every tiny thing. Amazing experience. Cleaning and room service is always ready and they do everything without you noticing. On top, the place, pools and facilities are state of the art.
Date of stay: October 2024
Trip type: Travelled as a couple
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1 - 6 of 309 reviews
Reviewed 4 weeks ago via mobile

Avoid… per other website reviews this hotel will repeatedly cancel reservations without warning over WhatsApp claiming issues with bank / credit card.

The reality is that this hotel over books rooms and then claims no rooms are available at original price. They will then offer a new ‘special’ rate which is significantly more expensive than the one originally booked or suggest that you stay at an inferior ‘partner’ hotel.

Seems they have a track record of treating would be customers / guests like this - I wish I had read reviews on other websites outlining their identical experiences before wasting my time with these jokers.

Date of stay: October 2024
Trip type: Travelled as a couple
Thank LondonMsR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 September 2024 via mobile

Yesterday was our second visit to delight ourselves with the delicious made by the chef Fabio Mendoza.
Sushi11 is a traditional japanese restaurant, so please do not expect to find cream cheese around!!
All of the special fish cuts are amazing! Only the best is offered there!
I must say that the highlights are the bluefin tuna, the yellowtail, the eel and the Canadian scallops! Not that the other cuts lack anything but those are the most exquisite ones!

On both times Marcos (the waiter) served us and I can say that he did a tremendous job, his sympathy and the information provided were crucial to make it a fenomenal experience.

As a summary, the location (A concept) is surrounded by luxury, nature and awesome landscape and construction architecture, Sushi11 with Chef Fabio fits perfectly with the environment and Marcos’s services is there to make sure that everything will just fit right.

Definitely worth the visit if you are near by and if you are not! It is a great motivation for you to plan to be around.

Room tip: Please call to reserve, otherwise you won’t be able to enjoy it.
Date of stay: September 2024
Trip type: Travelled as a couple
Thank JorgeM6946
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 August 2024 via mobile

We, a family of 5 (kids between 11 and 16) have spent 5 nights here. The location, the super friendly staff, the quality of the food, it all contributed to a great experience and a visit we will not easily forget. Specific positive points were the breakfast, the jet ski adventure, the padel and tennis court and the luxury fitness. Definitely recommend this hotel!

Date of stay: August 2024
Trip type: Travelled with family
Thank WillemB501
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 August 2024

Incredible location. Staff is super friendly, cocktails are amazing and food is fantastic.

We had the ‘A concept’ cocktail which has strawberry flour around the glass rim and jam in the bottom of the glass…just incredible.

The sushi was one the best we ever had. I highly recommend the fatty blue fin tuna with caviar on top.

Desserts were equally great. Tiramisu was my favorite: light and flavorful.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank brunodecali
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2024

Food was amazing & the service was super nice. The place was decorated exactly my aesthetic & everyone enjoyed themselves. The waiter was friendly kind & caring. I ordered a burger it was cooked not to my liking but they offered to change it in a heartbeat.

Date of stay: August 2024
Trip type: Travelled with family
Thank Benita A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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