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6 Ways to Fix the Roblox Error Code 268 on a Windows PC

This troubleshooting guide tells you how players can fix Roblox error code 268 on Windows PCs. Does Roblox throw up a “You have been kicked due to an unexpected client error” when you try to play its games? If yes, check out the potential fixes for error code 268 below.

6 Ways to Fix the Roblox Error Code 268 on a Windows PC

Error code 268 is one of the most common Roblox issues reported by Windows PC players. The code 268 message says, “You have been kicked due to an unexpected client error.” Players report they can’t play Roblox games because of that issue. This error is supposed to be a warning for detected game hacks. However, it also occurs for many players who play completely fairly. This is how you can fix the Roblox error code 268 on a Windows 11/10 PC.

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Check the Server Status for Roblox

The Roblox code 268 error can sometimes occur because of temporary server-side issues. So, check the server for Roblox first on this status page. If that page shows a service disruption, try waiting a day or two until it’s fixed.

The Roblox server status pages

The Roblox server status pages

Run Roblox Player in Compatibility Mode

A widely confirmed way to fix Roblox error code 268 is to set the game’s software to run in compatibility mode. Doing this can resolve compatibility issues causing error code 268 to occur. Try setting to Roblox to run in compatibility mode like this.

  1. Click the Search box (or magnifying glass icon) inside the taskbar.
  2. Input Roblox Player to find the app of that name.
  3. Double-click Roblox Player to open it.
  4. Right-click the Roblox Player file to select Properties.
  5. Go to the Compatibility tab in the window that opens.
  6. Select Run this program in compatibility mode to activate that setting’s drop-down menu.
  7. Next, select Windows 7 within the drop-down menu.
  8. Select the box for the Run this program as an administrator option.
    The Compatibility tab

    The Compatibility tab

  9. Click on Apply > OK to save the settings you’ve selected.
  10. Next, right-click Roblox Player and select Troubleshoot compatibility.
  11. Select Try recommended settings > Test the program in the troubleshooter.
    The Try recommended settings option

    The Try recommended settings option

  12. Click Next > Yes, Save these settings if the program runs ok. If not, click Cancel and try applying other potential resolutions below.

Clear the DNS Cache and Reset Winsock

A few players say they’ve fixed Roblox error code 268 by clearing the DNS cache. Resetting the Winsock catlog might also help. This is how you can clear the DNS cache and reset Winsock by executing commands.

  1. Activate the search box, and input a cmd search phrase.
    Select Run as administrator for the Command Prompt search result found.
  2. Type ipconfig /flushdns into the Prompt’s window and press Enter.
    The ipconfig /flushdns command

    The ipconfig /flushdns command

  3. Enter and execute the ipconfig /renew command.
  4. Input netsh winsock reset and hit the Enter key to execute.

Reinstall Roblox

Reinstalling Roblox Player can also fix the code 268 error for some players. You can remove the Roblox Player app via Settings, as instructed on Microsoft’s help guide for uninstalling software. Then go to the Roblox site, click the play button for a game, and select Download and Install Roblox.

The Download and Install Roblox option

The Download and Install Roblox option

Alternatively, you can try installing the Roblox UWP app instead. That’s the Roblox app available on the Microsoft Store. Open the MS Store app, type Roblox in its search box, and select the app found. Click Get to install and try playing Roblox games with the app rather than in your browser.

Utilize a VPN

Some players say utilizing VPNs has enabled them to get around the Roblox error code 268. This will more likely work when the issue is related to IP bans. Try installing a free VPN and connecting to a server location outside your national region.

Apply a Clean Boot

Applying a clean boot disables third-party programs and services starting with Windows. Doing this could disable a conflicting background app or service causing error code 268. Check out this clean boot page on Microsoft’s website for full instructions about how to apply this possible fix.

The Services tab

The Services tab

Other Possible Ways to Fix Roblox Error Code 268

There are more possible ways to resolve Roblox error code 268 beyond those troubleshooting methods above. Try applying these alternative resolutions if the issue persists.

  • Uninstall any cheat or game hack software installed on your PC.
  • Temporarily disable antivirus shields and firewalls before playing Roblox.
  • Erase all files within the Windows > Temp (temporary data) folder.
  • Set an alternative DNS server (such as Google or Cloudflare) on your Windows PC.

The potential solutions above have fixed Roblox error code 268 for many players. If they’re not enough, you might need to appeal a ban on your Roblox account. Try contacting Roblox’s help service from this support page to ask if a ban has been placed on your account.

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