Instant service, exceptional experiences
Meet your customers wherever they are, whenever they contact you, with omnichannel support and a fully integrated help center. Plus, forget everything you knew about AI chatbots, and meet Fin 2—the first human quality AI agent.
The first AI agent that delivers human quality service
The next generation of Fin AI Agent is more than an AI chatbot: Fin 2 can handle your entire frontline support. Fin works like the best support agent, so you can scale your support and free your team for higher impact work.
The numbers speak for themselves. We’re seeing a 50% resolution rate with Fin, which is pretty amazing.
Any language, any time, anywhere
Conversations from every channel—including email, phone, and messenger—route directly to your inbox for easier prioritization and resolution.
Customer support where and when they need it
Deliver support content to your customers wherever they are with an on-brand and integrated help center that customers can access through any channel.
Fin was so seamless to integrate, just a few clicks and you suddenly have a 24/7 new teammate!