For customers

Instant service, exceptional experiences

Meet your customers wherever they are, whenever they contact you, with omnichannel support and a fully integrated help center. Plus, forget everything you knew about AI chatbots, and meet Fin 2—the first human quality AI agent.

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Fin AI Agent

The first AI agent that delivers human quality service

The next generation of Fin AI Agent is more than an AI chatbot: Fin 2 can handle your entire frontline support. Fin works like the best support agent, so you can scale your support and free your team for higher impact work.

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The numbers speak for themselves. We’re seeing a 50% resolution rate with Fin, which is pretty amazing.

Ben PeakDirector of Technical Support, Robin
 
 
Omnichannel & Multilingual

Any language, any time, anywhere

Conversations from every channel—including email, phone, and messenger—route directly to your inbox for easier prioritization and resolution.

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Help Center

Customer support where and when they need it

Deliver support content to your customers wherever they are with an on-brand and integrated help center that customers can access through any channel.

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Fin was so seamless to integrate, just a few clicks and you suddenly have a 24/7 new teammate!

Sam FordeMerchant Support Manager, Zapiet