Privacy Policy

Last updated: 04. January 2024

Who we are

Iceberg Interactive BV (“us”, “we”, or “our”) operates http://www.iceberg-games.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

What we promise

We promise to keep your data safe and to not to sell your data to third parties. We promise to give you the right to access and delete your data, and to provide you with ways to manage and review your marketing choices as well as any other information (such as for example newsletters) you get from us.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.

Cookies

Cookies are files containing a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

How do we use your Personal Information?

We use the information we collect from you and from your use of our site, to provide, maintain, protect and improve products and to develop new ones. Unless you have told us not to (opt out), we also use the information to offer you tailored content, like giving you relevant news and inform you about new products that you might be interested in. We will not use your data for any other purpose other than the purpose for which the data is originally collected.

To operate our business and to enhance your gaming experience, we use your information in the following ways:

• To improve our products
• To provide you with recommendations and game offers that you may like
• To respond to inquiries or comments from you
• To verify your identity in order to prevent unauthorized access
• To calculate marketing conversion rates and other elements of advertising performance
• To process transactions and communicate with you regarding these transactions
• To administer and perform play- and beta tests which you have signed up for
• To create reports, analyses or similar for the purpose of research and business intelligence and be able to track potential problems, behaviour and trends
• To send you newsletters and promotional notices and offers you have previously agreed to
• To comply with applicable laws and regulations.

Who do we share your Personal Information with?

To be able to provide you with the best possible customer experience, we will share your data with other carefully selected companies and organisations. We will only do so if these companies and organisations can provide the same level of security to keep your data safe as implemented by us and if they can ensure that they comply with applicable laws and privacy regulations. We may share your information with the following partners:

• Payment providers (for example, Mollie, PayPal)
• Companies and external consultants that help support our platform and services (for example, Facebook)
• Advertising partners and attribution platforms to help us understand the effectiveness of our marketing campaigns (for example, Google)

Right of withdrawal

You may correct or delete data that you have entrusted to us at any time. Please send an e-mail requesting deletion of your newsletter or webshop account data to support@iceberg-games.com. We will be happy to review, update or remove information as requested. We remind you that the retention of certain data for certain periods of time is necessary in order to resolve disputes and due to technical and legal requirements. These data may only be deleted following legally stipulated time periods.

Changes To This Privacy Policy

This Privacy Policy is effective as of January 1st 2016 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Please let us know if you are not happy with the way we use and process your data by contacting our Support department at: support@iceberg-games.com

We will also appreciate to get feedback from you if you think that this Policy or any part of it is unclear. Our address is: ICEBERG INTERACTIVE BV, Belgiëlaan 63-G, 2034 AW HAARLEM, THE NETHERLANDS.

You always have the right to lodge a complaint with the relevant authority in particular where you live, work or where an alleged infringement of the GDPR has occurred.