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“Giving reasons during conflict to justify or defend a viewpoint is just as manipulative as giving reasons to attack that viewpoint. Neither of these routes is an honest assertive I want that can lead to a workable compromise of interests to quickly resolve the conflict.”

Manuel J. Smith, When I Say No, I Feel Guilty: How to Cope - Using the Skills of Systematic Assertive Therapy
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When I Say No, I Feel Guilty: How to Cope - Using the Skills of Systematic Assertive Therapy When I Say No, I Feel Guilty: How to Cope - Using the Skills of Systematic Assertive Therapy by Manuel J. Smith
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