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All Systems Operational

Updated a few seconds ago

User

Website

Operational

Mobile App

Operational

Xbox App

Operational

Avatar

Operational

Player

Website

Operational

Mobile App

Operational

Xbox App

Operational

Games

Operational

Avatar

Operational

Creator

Website

Operational

Games

Operational

Studio

Operational

Asset Delivery

Operational

Data Store

Operational

Game Join

Operational

Avatar

Operational

Dashboard

Operational

Talent

Operational

Documentation

Operational

Forum

Operational

Marketplace

Operational

History (Last 30 days)

Current issue accessing the platform and experiencesDegraded Performance

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Asset Delivery, Avatar



October 29, 2024 10:58 PDT
[Investigating] We are looking into an issue affecting the loading and joining of incidents.

October 29, 2024 11:20 PDT
[Resolved] The site's operations have returned to normal.
Current issue with playing experiencesDegraded Performance

Incident Status

Degraded Performance


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



October 26, 2024 16:21 PDT
[Investigating] We are currently investigating an issue that is affecting players in games. We will update when we have more information.

October 26, 2024 17:06 PDT
[Identified] The issue has been identified and is being worked on. At this time services are returning to normal.

October 26, 2024 17:29 PDT
[Resolved] Our systems have recovered. We'll continue to monitor but players and users should be able to access and use the platforms again.
Platform issuesService Disruption

Incident Status

Service Disruption


Components

Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Asset Delivery, Game Join, Avatar



October 20, 2024 07:20 PDT
[Investigating] We are looking into an issue that is causing impact to players joining and playing experiences at this time.

October 20, 2024 07:37 PDT
[Investigating] The issue is affecting users as well. Updating the impact details.

October 20, 2024 08:04 PDT
[Monitoring] The issue has been identified and service has been restored to the platform. We are continuing to monitor and work to strengthen the platform.

October 20, 2024 09:39 PDT
[Resolved] This issue has been resolved.
Resolved: Issues across the platformOperational

Incident Status

Operational


Components

User, Player, Creator


Locations

Website, Mobile App, Xbox App, Games, Studio, Asset Delivery, Data Store, Game Join, Avatar, Dashboard, Talent, Documentation, Forum, Marketplace



October 14, 2024 07:55 PDT
[Resolved] There was an issue causing problems for players and users across the platform starting a little after 6am PDT. This was a slowly growing issue but has been caught and resolved. This message is being posted retroactively.