The Ministry of Foreign Affairs undertakes to make available the Diplomatic Portal website, in accordance with Decree-Law 83/2018, of October 19, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council on the accessibility of websites and mobile applications.

I. Compliance Status

The website Diplomatic Portal of the Ministry of Foreign Affairs is fully compliant with Decree-Law 83/2018, of 19 October.

II. Elaboration of this accessibility and usability statement

This statement was updated on 30/06/2023.

In accordance with article 9 of Decree-Law 83/2018, entities must adopt the monitoring procedures presented below. Procedures A) and B) are mandatory. Procedure C) is recommended.

A. Automatic assessments carried out

  1. (30/06/2023). Report: Automatic Accessibility Assessment (in portuguese)
    • Tool used: AccessMonitor v2.1 (AMA)
    • Sample: 145 pages.
    • Main results (summary): In the sample, which includes the home page among others, in a total of 145 pages, an average score of 9,6 points (1-10) was obtained, with 96,7% of the pages complying with level A, 99,3% AA level acceptable practices, and 96,1% AAA level acceptable practices.

B. Manual assessments carried out

  1. (30/06/2023). Report: Checklist "10 Functional Aspects" (in portuguese)
    • Sample: 145 pages.
    • Main results (satisfied heuristics/total applied heuristics): 19/21
  2. (30/06/2023). Report: Checklist "Content" (in portuguese)
    • Sample: 145 pages.
    • Main results (satisfied heuristics/total applied heuristics): 14/16
  3. (30/06/2023). Report: Checklist "Transaction" (in portuguese)
    • Sample: 145 pages.
    • Main results (satisfied heuristics/total applied heuristics): 8/8

C. Usability tests with people with disabilities

The website has not yet been tested with disabled users.

III. Contact and request for information regarding the website

To contact, send suggestions, make complaints or request additional information regarding the contents and/or functionalities present on the website of the Ministry of Foreign Affairs, please use the following means:

Form: Suggestions, Compliments or Complaints

IV. Other evidence

The Ministry of Foreign Affairs regularly makes efforts to make its website comply with the accessibility requirements set out in Decree-Law 83/2018, of 19 October.

V. Reporting situations of discrimination

In accordance with article 13(1) of Decree-Law 83/2018, of October 19, whenever a person with a disability is treated less favorably than he or she is, has been or will be given to another person in a comparable situation, which constitutes a discriminatory practice against people with disabilities, provided for and punished under the terms of article 4 of Law 46/2006, of 28 August, that person may file a complaint, in accordance with the provisions of Decree-Law 34/2007, of February 15.

The National Institute for Rehabilitation (INR, I.P.), provides a form to report situations of discrimination (in portuguese), forwarding the complaints presented to the competent authorities. Annually, the INR, I.P. draws up an annual report on the application of the law that prohibits and punishes discrimination on grounds of disability and the existence of an aggravated health risk (Law 46/2006, of 28 August).

This Accessibility and Usability Statement was created with the assistance of WAI-Tools PT v1.5 Generator, developed under the project WAI-Tools, of which the AMA consortium is an integral part. The Declaration was designed in accordance with Decree-Law 83/2018, of October 19.

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