Shipping policy
At this time, we are only accepting continental US orders. All shipping is done Monday through Thursday. We cannot ship to PO Boxes.
Meat Orders
Meat orders are shipped FedEx Priority Overnight Monday through Thursday. All orders received on MONDAY (EST) will ship out WEDNESDAY for THURSDAY delivery. All orders received on TUESDAY (EST) will ship out THURSDAY for FRIDAY delivery. All orders received on WEDNESDAY OR THURSDAY (EST) will ship out MONDAY for TUESDAY delivery. All orders received on FRIDAY, SATURDAY or SUNDAY (EST) will ship out TUESDAY for WEDNESDAY delivery.
Sauce Orders
Sauce orders are shipped via FedEx 2 Day Service or FedEx Priority Overnight Monday through Wednesday. Sauce orders received by 11AM EST are shipped that same day. Orders received after 11AM EST will ship the following business day unless otherwise specified to ship FedEx Overnight. An additional $15.00 is added to the listed shipping price for all overnight shipments.
International Shipping
We are not accepting international orders at this time. We are sorry for the inconvenience.
For customer support please call Monday through Friday 9AM - 4:30PM EST at 718-387-0500.
If sending as a gift please make sure the ship to address is accurate to ensure packages arrive properly.
NOTE: No shipping to PO Boxes. USDA Prime Steak shipments are very perishable. We recommend shipping to a work address so that there is someone to receive it. If you specify home delivery, please be sure that a recipient is there to receive it or we will be forced to leave it at your own risk.