Melvin Yong

Yong attended The Chinese High School and National Junior College^[2] before he was awarded a scholarship from the Singapore Police Force in 1992 to study at Nanyang Technological University, from which he graduated in 1995 with a Bachelor of Accountancy degree.^[2]

He subsequently went on to complete a Master of Science degree in criminal justice at the University of Leicester in 2005.^[2]

Yong started his career in the Singapore Police Force (SPF) in 1995 and retired in 2015 with the rank of Assistant Commissioner. During his service, he held various key appointments, including Deputy Director (Planning & Organisation), Director (Administration & Finance), Commander of Clementi Police Division, Deputy Director (Operations), and Director (Public Affairs).^[2]

In 2011, Yong started the Delta League, a youth engagement programme using football to keep youths out of trouble during the June and December school holidays. In 2015, he was appointed as special adviser to the Delta League and continues to provide guidance on the development of the league.^[3]

Yong also served on the National Crime Prevention Council and the National Police Cadet Corps Council. He was also Vice Chairman of the Police Sports Association, and Vice Chairman of the POLWEL Cooperative Society.^[4]

On 19 August 2015, Yong was introduced as one of the People's Action Party (PAP) candidates to be fielded in Tanjong Pagar GRC during the 2015 general election. On 11 September 2015, the PAP team for Tanjong Pagar GRC consisting of Chan Chun Sing, Indranee Rajah, Chia Shi-Lu, Joan Pereira and Yong won with 77.7% of the total votes.^[5]

On 7 October 2015, Yong was appointed chairman of the Tanjong Pagar Town Council and an advisor to the Radin Mas Grassroots Organisation.^[6]

As a trade union-affiliated Member of Parliament, Yong delivered his maiden parliamentary speech at the debate on the President's address, focusing on the importance of tripartism as Singapore's key economic advantage.^[7]

Yong is the Vice Chairman of the Transport Government Parliamentary Committee (GPC) and in 2023, he seats as the Chairperson on the Social and Family Development GPC.^[8]

Yong became a People's Association grassroots leader in 2002 when he joined the newly formed Punggol Cove Residents’ Committee as a member. He later became the committee's chairman from 2005 to 2008 before stepping down to take on appointments in the Punggol North Citizens' Consultative Committee (CCC). Yong was the CCC's treasurer and secretary between 2008 and 2015.^[9]

In September 2015, Yong joined the National Trades Union Congress as Director of Industrial Relations Field.^[10]

On 1 January 2016, Yong joined the United Workers of Electronics & Electrical Industries as its deputy executive secretary^[11] and subsequently took over from Heng Chee How as the executive secretary on 1 June 2016. In 2018, Yong was elected president of the IndustriALL Singapore Council.^[12]

Yong was appointed a Member of the National Wages Council since 2016.^[13]

After a spate of lift breakdowns in late 2016, Yong wrote on the struggles of lift technicians in Singapore on the NTUC's blog Labourbeat.^[14] He subsequently became the chairman of the Lift & Escalator Sectoral Tripartite Committee^[15] to work on a Manpower Development Plan for the lift and escalator industry.

On 1 September 2017, Yong was appointed a board member of the Land Transport Authority.^[16]

Yong, along with Desmond Choo, were appointed as assistant secretaries-general of the National Trades Union Congress on 1 April 2018.^[17]

Yong was elected to the Consumers Association of Singapore (CASE) Central Committee in June 2018 and was subsequently elected as Vice President in November 2019.^{[citation needed]} He was later elected President of CASE on 11 June 2021, taking over from Lim Biow Chuan who was President of CASE since 2012.^[18]

In September 2021, Yong shared that CASE would be working with major online marketplaces to establish a standardised dispute management framework under which consumer complaints could be resolved fast and equitably.^[19] The framework was jointly launched by Yong and Minister for Trade and Industry, Gan Kim Yong, on 26 November 2021 at a conference which also marked CASE’s 50th anniversary.^[20] As at September 2023, Lazada and Shopee are adopters of the framework and committed to dispute resolution.^[21]

Yong has also advocated for stronger consumer safeguards against unfair practices such as misleading and false claims and pressure sales tactics by calling for more powers to be granted to the Competition and Consumer Commission of Singapore to impose financial penalties and for a mandatory cooling-off period for beauty-related contracts.^[22]

Following the increasing popularity of buy now, pay later (BNPL) services among consumers in Singapore, Yong called for limits to be set on both consumers and BNPL service providers, where consumers could set purchase limits for themselves and where there is a limit on the maximum quantum that BNPL providers can levy on consumers in the event of defaults.^[23]

Yong is married and has two children with his wife Connie.^[4]

• Melvin Yong on Parliament of Singapore