Acceptance is in the Eye of the Stakeholder: Gathering the Needs for Automated Road Transport Logistics

The transport logistics sector is expected to be a promising ground for the roll-out and business integration of automated vehicles. Within this transition towards driverless vehicles, fleet management and control interventions will have to be taken over by logistics personnel. However, so far, a specific needs and expectations analysis with regard to the involved stakeholders towards automated road transport logistics have only been analyzed to a limited degree, and consequently there is so far no systematic approach towards designing corresponding user interfaces. This demo video highlights the requirements gathering activities within the project AWARD, which investigates and develops all-weather autonomous real logistics operations and demonstrations. The demo video introduces into the different perspectives of the involved stakeholder groups, and it illustrates addressed use cases and operational scenarios. The derived acceptance factors model and first impressions of preliminary results are provided.