skip to main content
research-article
Open access

Understanding User Attention and Engagement in Online News Reading

Published: 08 February 2016 Publication History

Abstract

Prior work on user engagement with online media identified web page dwell time as a key metric reflecting level of user engagement with online news articles. While on average, dwell time gives a reasonable estimate of user experience with a news article, it is not able to capture important aspects of user interaction with the page, such as how much time a user spends reading the article vs. viewing the comment posted by other users, or the actual proportion of article read by the user. In this paper, we propose a set of user engagement classes along with new user engagement metrics that, unlike dwell time, more accurately reflect user experience with the content. Our user engagement classes provide clear and interpretable taxonomy of user engagement with online news, and are defined based on amount of time user spends on the page, proportion of the article user actually reads and the amount of interaction users performs with the comments. Moreover, we demonstrate that our metrics are relatively easier to predict from the news article content, compared to the dwell time, making optimization of user engagement more attainable goal.

References

[1]
M. Ageev, D. Lagun, and E. Agichtein. Improving search result summaries by using searcher behavior data. In Proc. of SIGIR, pages 13--22. ACM, 2013.
[2]
E. Agichtein, E. Brill, and S. Dumais. Improving web search ranking by incorporating user behavior information. In Proc. of SIGIR, pages 19--26. ACM, 2006.
[3]
I. Arapakis, B. Cambazoglu, and M. Lalmas. Understanding within-content engagement through pattern analysis of mouse gestures. In Proc. of CIKM. ACM, 2014.
[4]
I. Arapakis, M. Lalmas, B. B. Cambazoglu, M.-C. Marcos, and J. M. Jose. User engagement in online news: Under the scope of sentiment, interest, affect, and gaze. JAIST, 2014.
[5]
S. Attfield, G. Kazai, M. Lalmas, and B. Piwowarski. Towards a science of user engagement (position paper). In WSDM Workshop on UMWA, year=2011.
[6]
M. Bilenko and R. W. White. Mining the search trails of surfing crowds: identifying relevant websites from user activity. In Proc. of WWW, pages 51--60, 2008.
[7]
D. M. Blei, A. Y. Ng, and M. I. Jordan. Latent dirichlet allocation. JMLR, 3:993--1022, 2003.
[8]
G. Buscher, L. van Elst, and A. Dengel. Segment-level display time as implicit feedback: a comparison to eye tracking. In Proc. of SIGIR, pages 67--74, 2009.
[9]
M. C. Chen, J. R. Anderson, and M. H. Sohn. What can a mouse cursor tell us more?: correlation of eye/mouse movements on web browsing. In CHI extended abstracts, pages 281--282. ACM, 2001.
[10]
M. Claypool, P. Le, M. Wased, and D. Brown. Implicit interest indicators. In Proc. of IUI. ACM, 2001.
[11]
N. Craswell, O. Zoeter, M. Taylor, and B. Ramsey. An experimental comparison of click position-bias models. In Proc. WSDM, pages 87--94. ACM, 2008.
[12]
A. P. Dempster, N. M. Laird, and D. B. Rubin. Maximum likelihood from incomplete data via the em algorithm. Journal of the Royal Statistical Society, pages 1--38, 1977.
[13]
E. Erosheva, S. Fienberg, and J. Lafferty. Mixed-membership models of scientific publications. In Proc. of PNAS, 101:5220--5227, 2004.
[14]
S. Fox, K. Karnawat, M. Mydland, S. Dumais, and T. White. Evaluating implicit measures to improve web search. TOIS, 23(2):147--168, 2005.
[15]
J. Goecks and J. Shavlik. Learning users' interests by unobtrusively observing their normal behavior. In Proc. of IUI, pages 129--132.
[16]
Q. Guo and E. Agichtein. Beyond dwell time: estimating document relevance from cursor movements and other post-click searcher behavior. In Proc. of WWW, pages 569--578. ACM, 2012.
[17]
J. Huang and A. Diriye. Web user interaction mining from touch-enabled mobile devices, 2012.
[18]
Y. Kim, A. Hassan, R. W. White, and I. Zitouni. Modeling dwell time to predict click-level satisfaction. In Proc. of WSDM, pages 193--202. ACM, 2014.
[19]
D. Lagun, M. Ageev, Q. Guo, and E. Agichtein. Discovering common motifs in cursor movement data for improving web search. In Proc. of WSDM, pages 183--192. ACM, 2014.
[20]
D. Lagun and E. Agichtein. Viewser: enabling large-scale remote user studies of web search examination and interaction. In Proc. of SIGIR, 2011.
[21]
D. Lagun, C. Hsieh, D. Webster, and V. Navalpakkam. Towards better measurement of attention and satisfaction in mobile search. In Proc. of SIGIR. ACM, 2014.
[22]
C. Liu, R. W. White, and S. Dumais. Understanding web browsing behaviors through weibull analysis of dwell time. In Proc. of SIGIR, pages 379--386, 2010.
[23]
L. Lorigo, M. Haridasan, H. Brynjarsdóttir, L. Xia, T. Joachims, G. Gay, L. Granka, F. Pellacini, and B. Pan. Eye tracking and online search: Lessons learned and challenges ahead. JASIST, 59(7):1041--1052, 2008.
[24]
L. McCay-Peet, M. Lalmas, and V. Navalpakkam. On saliency, affect and focused attention. In Proc. of CHI, pages 541--550, 2012.
[25]
D. Mimno and A. McCallum. Topic models conditioned on arbitrary features with dirichlet-multinomial regression. arXiv preprint arXiv:1206.3278, 2012.
[26]
T. Minka. Estimating a dirichlet distribution, 2000.
[27]
M. Morita and Y. Shinoda. Information filtering based on user behavior analysis and best match text retrieval. In Proc. of SIGIR, pages 272--281, 1994.
[28]
V. Navalpakkam, L. Jentzsch, R. Sayres, S. Ravi, A. Ahmed, and A. Smola. Measurement and modeling of eye-mouse behavior in the presence of nonlinear page layouts. In Proc. of WWW, pages 953--964, 2013.
[29]
H. L. O'Brien and E. G. Toms. The development and evaluation of a survey to measure user engagement. JASIST, 61(1):50--69, January 2010.
[30]
L. Rabiner and B.-H. Juang. An introduction to hidden markov models. ASSP Magazine, IEEE, 3(1):4--16, 1986.
[31]
B. Shapira, M. Taieb-Maimon, and A. Moskowitz. Study of the usefulness of known and new implicit indicators and their optimal combination for accurate inference of users interests. In Proc. SAC, pages 1118--1119, 2006.
[32]
X. Wang and A. McCallum. Topics over time: a non-markov continuous-time model of topical trends. In Proce. of KDD, pages 424--433. ACM, 2006.
[33]
O. Wu, Y. Chen, B. Li, and W. Hu. Evaluating the visual quality of web pages using a computational aesthetic approach. In Proc. of WSDM, pages 337--346, 2011.
[34]
X. Yi, L. Hong, E. Zhong, N. N. Liu, and S. Rajan. Beyond clicks: dwell time for personalization. In Proc. of RecSys, pages 113--120, 2014.

Cited By

View all
  • (2024)Efficiency Boost and AdoptionRobo-Advisors in Management10.4018/979-8-3693-2849-1.ch006(90-103)Online publication date: 28-Jun-2024
  • (2024)Descriptions of Scientific Evidence and Uncertainty of Unproven COVID-19 Therapies in US News: Content Analysis StudyJMIR Infodemiology10.2196/513284(e51328)Online publication date: 29-Aug-2024
  • (2024)Attention Spillovers from News to Ads: Evidence from an Eye-Tracking ExperimentJournal of Marketing Research10.1177/00222437241256900Online publication date: 2-Aug-2024
  • Show More Cited By

Index Terms

  1. Understanding User Attention and Engagement in Online News Reading

      Recommendations

      Comments

      Information & Contributors

      Information

      Published In

      cover image ACM Conferences
      WSDM '16: Proceedings of the Ninth ACM International Conference on Web Search and Data Mining
      February 2016
      746 pages
      ISBN:9781450337168
      DOI:10.1145/2835776
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

      Sponsors

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 08 February 2016

      Permissions

      Request permissions for this article.

      Check for updates

      Author Tags

      1. attention
      2. engagement
      3. large scale
      4. news reading
      5. topic modeling
      6. user modeling
      7. viewport

      Qualifiers

      • Research-article

      Conference

      WSDM 2016
      WSDM 2016: Ninth ACM International Conference on Web Search and Data Mining
      February 22 - 25, 2016
      California, San Francisco, USA

      Acceptance Rates

      WSDM '16 Paper Acceptance Rate 67 of 368 submissions, 18%;
      Overall Acceptance Rate 498 of 2,863 submissions, 17%

      Upcoming Conference

      Contributors

      Other Metrics

      Bibliometrics & Citations

      Bibliometrics

      Article Metrics

      • Downloads (Last 12 months)732
      • Downloads (Last 6 weeks)172
      Reflects downloads up to 24 Oct 2024

      Other Metrics

      Citations

      Cited By

      View all
      • (2024)Efficiency Boost and AdoptionRobo-Advisors in Management10.4018/979-8-3693-2849-1.ch006(90-103)Online publication date: 28-Jun-2024
      • (2024)Descriptions of Scientific Evidence and Uncertainty of Unproven COVID-19 Therapies in US News: Content Analysis StudyJMIR Infodemiology10.2196/513284(e51328)Online publication date: 29-Aug-2024
      • (2024)Attention Spillovers from News to Ads: Evidence from an Eye-Tracking ExperimentJournal of Marketing Research10.1177/00222437241256900Online publication date: 2-Aug-2024
      • (2024)Bridging the Analytics Gap: Optimizing Content Performance using Actionable Knowledge DiscoveryProceedings of the 35th ACM Conference on Hypertext and Social Media10.1145/3648188.3675121(185-192)Online publication date: 10-Sep-2024
      • (2024)Understanding Documentation Use Through Log Analysis: A Case Study of Four Cloud ServicesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642721(1-17)Online publication date: 11-May-2024
      • (2024)Building Secure and Engaging Video Communication by Using Monitor Illumination2024 IEEE/CVF Conference on Computer Vision and Pattern Recognition Workshops (CVPRW)10.1109/CVPRW63382.2024.00441(4377-4386)Online publication date: 17-Jun-2024
      • (2024)AI-Driven Contextual Advertising: Toward Relevant Messaging Without Personal DataJournal of Current Issues & Research in Advertising10.1080/10641734.2024.233493945:3(301-319)Online publication date: 29-Apr-2024
      • (2024)Visualisations with semantic iconsInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2024.103343191:COnline publication date: 1-Nov-2024
      • (2023)Verbal-analytical rather than visuo-spatial Raven's puzzle solving favors Raven's-like puzzle generationFrontiers in Psychology10.3389/fpsyg.2023.120505614Online publication date: 17-Nov-2023
      • (2023)Effects of message, medium, and motivational factors on news engagement and mobile news consumption: Evidence from MalaysiaOnline Journal of Communication and Media Technologies10.30935/ojcmt/1311613:3(e202325)Online publication date: 2023
      • Show More Cited By

      View Options

      View options

      PDF

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader

      Get Access

      Login options

      Media

      Figures

      Other

      Tables

      Share

      Share

      Share this Publication link

      Share on social media