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Evaluating a tool for the exploratory analysis of usability information using a cognitive walkthrough method

Published: 26 August 2014 Publication History

Abstract

Results of empirical usability evaluations in large software-development organizations constitute a valuable asset for these companies. Information needs of usability professionals in these organizations are diverse, and involve both qualitative findings and quantitative data from diverse research methods and sources. Therefore, usability specialists need support for organizing, retrieving, assessing, and analyzing the internal results of usability research. This paper focuses on a method used to evaluate a prototype of a faceted retrieval tool that specifically supports usability specialists accessing a collection of usability results. The evaluation (n=11) was conducted using a primarily qualitative, scenario-based approach. Because of this, it was possible to direct evaluation towards conceptual issues instead of examining details of the surface of the interface. In addition, a survey collected answers to standardized items on the usefulness and ease of use of the system in combination with more domain specific questions. Together, these results provide a valid foundation for the assessment of the usefulness and the relative priority of features.

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  • (2024)Aligning technical and project management through participatory approaches: An industrial case studyINCOSE International Symposium10.1002/iis2.1323034:1(1646-1673)Online publication date: 7-Sep-2024
  • (2021)Comprehensive Review and Future Research Directions on Dynamic Faceted SearchApplied Sciences10.3390/app1117811311:17(8113)Online publication date: 31-Aug-2021

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  1. Evaluating a tool for the exploratory analysis of usability information using a cognitive walkthrough method

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    cover image ACM Other conferences
    IIiX '14: Proceedings of the 5th Information Interaction in Context Symposium
    August 2014
    368 pages
    ISBN:9781450329767
    DOI:10.1145/2637002
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    • University of Regensburg: University of Regensburg

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 26 August 2014

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    Author Tags

    1. evaluation
    2. exploratory search
    3. usability results

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    • Research-article

    Funding Sources

    • European Union Funds for Regional Development (EFRE)

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    IIiX '14
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    • University of Regensburg

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    IIiX '14 Paper Acceptance Rate 21 of 45 submissions, 47%;
    Overall Acceptance Rate 21 of 45 submissions, 47%

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    View all
    • (2024)Aligning technical and project management through participatory approaches: An industrial case studyINCOSE International Symposium10.1002/iis2.1323034:1(1646-1673)Online publication date: 7-Sep-2024
    • (2021)Comprehensive Review and Future Research Directions on Dynamic Faceted SearchApplied Sciences10.3390/app1117811311:17(8113)Online publication date: 31-Aug-2021

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