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Hacking, Switching, Combining: Understanding and Supporting DIY Assistive Technology Design by Blind People

Published: 19 April 2023 Publication History

Abstract

Existing assistive technologies (AT) often fail to support the unique needs of blind and visually impaired (BVI) people. Thus, BVI people have become domain experts in customizing and ‘hacking’ AT, creatively suiting their needs. We aim to understand this behavior in depth, and how BVI people envision creating future DIY personalized AT. We conducted a multi-part qualitative study with 12 blind participants: an interview on unique uses of AT, a two-week diary study to log use cases, and a scenario-based design session to imagine creating future technologies. We found that participants work to design new AT both implicitly through creative use cases, and explicitly through regular ideation and development. Participants envisioned creating a variety of new technologies, and we summarize expected benefits and concerns of using a DIY technology approach. From our results, we present design considerations for future DIY technology systems to support existing customization and ‘hacking’ behaviors.

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  1. Hacking, Switching, Combining: Understanding and Supporting DIY Assistive Technology Design by Blind People

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        cover image ACM Conferences
        CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
        April 2023
        14911 pages
        ISBN:9781450394215
        DOI:10.1145/3544548
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        Published: 19 April 2023

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        Author Tags

        1. Accessibility
        2. Assistive technology
        3. Blind
        4. Design
        5. Do-It-Yourself
        6. Interview
        7. Visual impairment

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        • (2024)DIY Assistive Software: End-User Programming for Personalized Assistive TechnologyACM SIGACCESS Accessibility and Computing10.1145/3654768.3654772(1-1)Online publication date: 26-Mar-2024
        • (2024)Workarounds as enabling factor in the use of assistive technology amongst white-collar workers with visual impairmentJournal of Enabling Technologies10.1108/JET-02-2024-0020Online publication date: 28-Aug-2024
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