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Ambiguity as a Resource to Inform Proto-Practices: The Case of Skin Conductance

Authors:

Kristina Höök,

Anna StåhlAuthors Info & Claims

ACM Transactions on Computer-Human Interaction (TOCHI), Volume 26, Issue 4

Article No.: 21, Pages 1 - 32

https://doi.org/10.1145/3318143

Published: 16 July 2019 Publication History

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Abstract

Skin conductance is an interesting measure of arousal level, largely unfamiliar to most end-users. We designed a mobile application mirroring end-users’ skin conductance in evocative visualizations, purposefully made ambiguous to invite rich interpretations. Twenty-three participants used the system for a month. Through the lens of a practice-based analysis of weekly interviews and the logged data, several quite different—sometimes even mutually exclusive—interpretations or proto-practices arose: as stress management; sports performance; emotion tracking; general life logging; personality representation; or behavior change practices. This suggests the value of a purposefully open initial design to allow for the emergence of broader proto-practices to be followed by a second step of tailored design for each identified goal to facilitate the transition from proto-practice to practice. We contribute to the HCI discourse on ambiguity in design, arguing for balancing openness and ambiguity with scaffolding to better support the emergence of practices around biodata.

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Index Terms

Ambiguity as a Resource to Inform Proto-Practices: The Case of Skin Conductance
1. Human-centered computing
  1. Human computer interaction (HCI)
  2. Interaction design

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cover image ACM Transactions on Computer-Human Interaction

ACM Transactions on Computer-Human Interaction Volume 26, Issue 4

August 2019

251 pages

ISSN:1073-0516

EISSN:1557-7325

DOI:10.1145/3341168

Editor:
Kristina Höök
KTH Royal Institute of Technology, Sweden

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Published: 16 July 2019

Accepted: 01 May 2019

Revised: 01 February 2019

Received: 01 July 2017

Published in TOCHI Volume 26, Issue 4

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