Welcome to the NHL 23 Forums! [ Edited ]

[EA_Aljo]

Hello, EA NHL Hockey Fans!

Welcome to Answers HQ (AHQ)! It's more than a support forum — it's a global community focused on players helping players. If you need help with troubleshooting, want to talk with other EA NHL Hockey Fans, or are looking to let us know about a bug, you're in the right place! 

In this thread you can learn everything you need to know to be an Answers HQ expert and how to navigate the EA NHL boards. Click on the headings in the Index below to jump to that section in this thread.

Index

• Our Eight Boards and How To Use Them
• Search for Threads & Answers
• Creating a New Thread or Discussion
• Finding Your Threads and Keeping Up With New Posts
• Replying and Quoting Others
• Editing Posts and Adding Pictures
• XP, 'Me Too' & Accepted Solutions
• The Answers HQ Forum Rules

The Answers HQ FAQ page has more information on the forums as a whole. If you still have some questions, feel free to open a new thread and tag myself or another Community Manager and we'll do our best to help.

The current EA NHL AHQ Champions and Heroes are:

@Socair 

@TTZ_Dipsy 

@PlayoffError 

-EA_Aljo

[EA_Aljo]

Here's a quick rundown of each board:

• General Discussion & news: Patch notes, feedback and general discussion
• Game Suggestions: Community submitted ideas for improving the game
• Be A Pro: Discussions related to the Be A Pro mode
• Franchise Mode: Conversations pertaining to Franchise Mode
• Hockey Ultimate Team: Content updates and general HUT discussion
• World of Chel: Discuss everything concerning WoC here
• Technical Issues: Post your technical issues with the game here 
• Bug Reports: Let us know about potential bugs

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General Discussion & news

Here is where you will find the latest patch notes. It's also the best place to provide general feedback and gameplay discussions. If you have some good tips or strategies, feel free to share them with the community. We welcome all feedback. Just please keep it constructive.

Be A Pro and Franchise Mode

This is where you can provide feedback as well as discuss everything related to BAP and FM. 

Hockey Ultimate Team

We post the latest content updates here. It's also the best place to make suggestions for special versions of your favorite players in the Community Requests thread. Feel free to post any other discussions related to HUT here as well.

World of Chel

All things WoC related! Got a particular loadout you love? Share it with the community! This board can also be good for finding others to team up with. All your WoC discussions can be posted here.

Technical Issues & Bug Reports

If you're having a technical issue, post it here so CMs, Heroes/Champions and other community members can assist. If you think a bug has been found, use the form in the Bug Reports forum to let us know. Please try to include video/screenshots of the issue.

[EA_Aljo]

Search for Threads & Answers

If you're thinking of opening a new thread, try doing a quick search to see if a thread already exists on the same issue. This helps keep the boards more organized so the info you're seeking is more easily found. The search field is located at the top of every board like this:

If you want to search in a specific board, just drill down to the one you want to search and enter those details into the search field. The screenshot above is where you can search through all of the NHL 23 boards. If you don't find any other threads pertaining to your issue, go ahead and start a new one.

[EA_Aljo]

Creating a New Thread or Discussion

To start a new thread, hit the 'New Topic' button as seen in the lower right of this image, on any board.

Please avoid posting the same thread in different boards. This is considered spam and is against the Answers HQ rules. If you're not sure where to post your new thread, just post it in the board you feel it best applies to and we'll move it if needed.

[EA_Aljo]

Finding Your Threads & Keeping Up With New Posts

If you want to find threads and posts you've made or participated in, just click on your username in the top right corner and select 'Profile'.

Your latest posts are saved under 'Recent Activity'. You can click on 'View all' to see all your posts on one page.

Keeping up with threads and new posts

If you'd like to be notified of new replies on a thread you started or there's one you'd like to keep up with, check the box next to 'Subscribe to replies' at the bottom.

If you forget to hit that subscribe button when creating a new thread, or if you just want to be notified of the latest replies on another thread, click the 3 dots in the upper right of a post and click on 'Subscribe' in the dropdown menu.

In the above image, you'll also see the option to bookmark a thread. This will make it easier to find important posts through your profile, but notifications won't be received when there's a new response.

[EA_Aljo]

Replying & Quoting

For busier threads, you may want to reply to a certain post. Quoting the user can help make it clearer at to what you're referring to. To quote a post, click on 'Reply' on the post you want to quote as in this example:

(Note: The quote option is not available when using quick reply)

After hitting reply, you'll be taken to a page where you can draft your response and quote that fan. You'll find this option in the upper right above the text box in the image below. Press this and you'll see the quoted text appear in the text box. This text can also be edited to highlight which portion you're referring to in your reply.

[EA_Aljo]

Editing Posts & Adding Pictures

Did you spot a typo or remembered some additional information after hitting that submit button? No worries! It happens to the best of us. Thankfully, like any good teammate, the edit feature is there to assist! Changing information after replies isn't too fair to other readers so try to get your edits done before the responses start coming in.

To edit posts, click on the three dots in the upper right of your post and choose Edit Reply as in the image below.

How to add images/pictures to your posts

We recommend uploading your images directly to Answers HQ as sometimes images can be removed from 3rd party sites.

There are 2 options for adding images

1. Hit Attach file at the bottom.
2. Select the image icon in the bar an upload it.

[EA_Aljo]

XP, 'Me Too' & Accepted Solutions

What are they and how do they work?

• Accept as Solution - Hit this button on a post that answers your question or resolves your issue. That way, others with the same issue can try the accepted solution to see if it works for them.
• Me Too - This button helps us keep track of how many others are experiencing the same issue. We always encouraging this as it can helps us be notified of emerging issues.
• XP - Use this to give out some kudos. It also helps the author 'Level Up' by giving them XP for helpful posts. The 'XP' button gives the author experience points as a way of saying 'thanks' and helps them level up within the community. For more information on Levelling Up, take a look at the Answers HQ FAQ page.

[EA_Aljo]

The Answers HQ Forum Rules

Every community has it's rules. By using this forum, you are agreeing to abide by them. Please click here to read the AHQ Forum Rules and Guidelines. Make sure you give them a good read before participating in the community.

Thanks, everyone and see you on the ice!