Dealing with Difficult People Quotes

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Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone by Rick Brinkman
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“The best protection is to snip the connecting cord they’ve attached that ties your choice to guilt. First, snip the cord inside yourself. Then thank them for their support, as if support was what they had to offer. This disconnects their access and frees you to move on without any chains of obligation to bind you.”
Rick Kirschner, Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone