Date: Week of 31 January (ties played 2–4 February)
The eight teams were divided into two pools of four teams. The winners of both pools played off to decide which nation progresses to World Group II play-offs. Nations finished third and fourth in each pool play-off to determine which nation was relegated to Americas Zone Group II for 2012
The ten teams were divided into two pools of five teams. The top two teams of both pools played off to decide which nation was promoted to the Americas Zone Group I for 2012.