×

Benchmark optimization and attribute identification for improvement of container terminals. (English) Zbl 1179.90195

Summary: The aim of this paper is to optimize the benchmarks and prioritize the variables of decision-making units (DMUs) in data envelopment analysis (DEA) model. In DEA, there is no scope to differentiate and identify threats for efficient DMUs from the inefficient set. Although benchmarks in DEA allow for identification of targets for improvement, it does not prioritize targets or prescribe level-wise improvement path for inefficient units. This paper presents a decision tree based DEA model to enhance the capability and flexibility of classical DEA. The approach is illustrated through its application to container port industry. The method proceeds by construction of multiple efficient frontiers to identify threats for efficient/inefficient DMUs, provide level-wise reference set for inefficient terminals and diagnose the factors that differentiate the performance of inefficient DMUs. It is followed by identification of significant attributes crucial for improvement in different performance levels. The application of this approach will enable decision makers to identify threats and opportunities facing their business and to improve inefficient units relative to their maximum capacity. In addition, it will help them to make intelligent investment on target factors that can improve their firms’ productivity.

MSC:

90B50 Management decision making, including multiple objectives

Software:

C4.5
Full Text: DOI

References:

[1] Banker, R. D.; Charnes, A.; Cooper, W. W., Some models for estimating technical and scale efficiencies in data envelopment analysis, Management Science, 30, 9, 1078-1092 (1984) · Zbl 0552.90055
[2] Barros, C. P.; Athanassiou, M., Efficiency in European seaports with DEA: Evidence from Greece and Portugal, Maritime Economics and Logistics, 6, 122-140 (2004)
[3] Bowlin, W. F., Measuring performance: An introduction to data envelopment analysis (DEA), Journal of Cost Analysis, 3-27 (1998)
[4] Camanho, A. S.; Dyson, R. G., Cost efficiency: Production and value-added models in the analysis of bankbranch performance, Journal of the Operational Research Society, 56, 483-494 (2005) · Zbl 1095.91501
[5] Charnes, A.; Cooper, W. W.; Rhodes, E., Measuring the efficiency of decision making unit, European Journal of Operational Research, 2, 429-444 (1978) · Zbl 0416.90080
[6] Cook, K. J., The AMA Complete Guide to Strategic Planning for Small Business (1995), Ntc Business Books
[7] Dowd, T. J.; Leschine, T. M., Container terminal productivity: A perspective, Maritime Policy and Management, 17, 107-111 (1990)
[8] Doyle, J.; Green, R., Efficiency and cross-efficiency in DEA, Journal of the Operational Research Society, 45, 567-578 (1994) · Zbl 0807.90016
[9] Drake, L.; Simper, R., The measurement of English and Welsh police force efficiency: A comparison of distance function models, European Journal of Operational Research, 147, 165-186 (2003) · Zbl 1011.90532
[10] Dyckhoff, H.; Allen, K., Measuring ecological efficiency with data envelopment analysis (DEA), European Journal of Operational Research, 132, 312-325 (2001) · Zbl 0979.90069
[11] Dyson, R. G.; Oliveira, F. S., Flexibility, robustness and real options, (Brien, F. A.O.; Dyson, R. G., Supporting Strategy: Frameworks, Methods and Models (2007), Wiley: Wiley Chichester), 343-365
[12] Epstein, M. K.; Henderson, J. C., Data envelopment analysis for managerial control and diagnosis, Decision Sciences, 20, 90-119 (1989)
[13] Haveman, J.; Ardelean, A.; Thornberg, C., Trade infrastructure and trade costs: A study of select Asian ports, (Infrastructure’s Role in Lowering Asia’s Trade Costs: Building for Trade (2008), Edward Elgar Publishing: Edward Elgar Publishing MA)
[14] Hayuth, Y.; Roll, Y., Port performance comparison applying data envelopment analysis (DEA), Maritime Policy and Management, 20, 153-161 (1993)
[15] Korhonen, P. J.; Luptacik, M., Eco-efficiency analysis of power plants: An extension of data envelopment analysis, European Journal of Operational Research, 154, 437-446 (2004) · Zbl 1146.91327
[16] Martinez-Budria, E.; Diaz-Armas, R.; Navarro-Ibanez, M.; Ravelo-Mesa, T., A study of the efficiency of Spanish port authorities using data envelopment analysis, International Journal of Transport Economics, 26, 237-253 (1999)
[17] Park, R-K.; De, P., An alternative approach to efficiency measurement of seaports, Maritime Economics and Logistics, 6, 53-69 (2004)
[18] Porter, M. E., Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980), Free Press
[19] Quinlan, J. R., C4.5: Programs for Machine Learning (1993), Morgan Kaufmann Publishers, Inc.: Morgan Kaufmann Publishers, Inc. San Francisco
[20] Rhodes, E. L., An explanatory analysis of variations in performance among US national parks, (Silkman, R. H., Measuring Efficiency: An Assessment of Data Envelopment Analysis (1986), Jossey Bass, Inc.: Jossey Bass, Inc. San Francisco), 47-71
[21] Schefczyk, M., Operational performances of airlines: An extension of traditional measurement paradigms, Strategic Management Journal, 14, 301-307 (1993)
[22] Sharma, M. J.; Yu, S. J., Performance based stratification and clustering for benchmarking of container terminals, Expert Systems with Applications, 36, 5016-5022 (2009)
[23] Song, D.; Cullinane, K., A stochastic frontier model of the productive efficiency of Korean container terminals, Applied Economics, 35, 251-267 (2003)
[24] Szezepura, A.; Davis, C.; Fletcher, J.; Bousoffiane, A., Applied data envelopment analysis, (Health Care: The Relative Efficiency of NHS General Practices (1992), Warwick Business School Research Bureau: Warwick Business School Research Bureau Coventry)
[25] Tallluri, S., Benchmarking method for business-process re-engineering and improvement, International Journal of Flexible Manufacturing Systems, XII, 291-304 (2000)
[26] Thanassoulis, E.; Boussofiane, A.; Dyson, R. G., Exploring output quality targets in the provision of perinatal care in England using data envelopment analysis, European Journal of Operational Research, 80, 588-607 (2000) · Zbl 0928.90063
[27] Thannassoulis, E., A data envelopment analysis approach to clustering operating units for resource allocation purposes, Omega: The International Journal of Management Science, 24, 463-476 (1996)
[28] Thompson, R. G.; Dharmapala, P. S.; Rothenberg, L. J.; Thrall, R. M., DEA ARs and CRs applied to world wide major oil companies, The Journal of Productivity Analysis, 5, 181-203 (1994)
[29] Tongzon, J., Efficiency measurement of selected Australian and other international ports using data envelopment analysis, Transportation Research Part A, 35, 113-128 (2001)
[30] Tversky, A.; Simonson, I., Context-dependent preferences, Management Science, 39, 1179-1189 (1993) · Zbl 0800.90037
[31] Valentine, V.C., Gray, R., 2001. The measurement of port efficiency using data envelopment analysis. In: Proceeding of the Ninth World Conference on Transport Research, Seoul.; Valentine, V.C., Gray, R., 2001. The measurement of port efficiency using data envelopment analysis. In: Proceeding of the Ninth World Conference on Transport Research, Seoul.
[32] Zhu, J., DEA/AR analysis of the 1988-1989 performance of Nanjing textile corporation, Annals of Operations Research, 66, 311-335 (1996) · Zbl 0864.90016
[33] Zhu, J., Quantitative Models for Performance Evaluation and Benchmarking (2003), Kluwer Academic Publishers · Zbl 1140.90014
This reference list is based on information provided by the publisher or from digital mathematics libraries. Its items are heuristically matched to zbMATH identifiers and may contain data conversion errors. In some cases that data have been complemented/enhanced by data from zbMATH Open. This attempts to reflect the references listed in the original paper as accurately as possible without claiming completeness or a perfect matching.