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Learn how to obtain and document customer consent for CRM data collection and processing, and why it is important for data privacy compliance and audit.
Learn how to ensure the quality, consistency, and usability of your CRM data with these key CRM data standards and frameworks.
Learn how a VPN can enhance or compromise your CRM data security and privacy when you connect remotely, and what best practices to follow.
Learn how to use data from your CRM system to create compelling narratives for different channels and platforms, such as email, social media, webinars, or podcasts.
Learn how to foster a culture of CRM data security among your remote staff with these six tips on policies, collaboration, support, monitoring, recognition, and…
Learn how to design and execute effective CRM database test cases and scenarios in six steps. Improve your CRM database quality and performance.
Learn how to use common tools and best practices to backup your CRM data in the cloud. Find out how to choose a cloud service, export your data, automate and…
Learn how to choose, customize, and optimize your CRM platform to communicate with your audience in a way that reflects your brand voice and values.
Learn how to use your CRM database to create and share compelling stories that inform, persuade, and inspire your audience with these tips.
Learn six steps to clarify your CRM vision, needs, features, budget, requirements, and expectations before evaluating CRM vendors.
Learn how to use CRM surveys to collect feedback from your customers and solve their problems or frustrations. Improve customer satisfaction, loyalty, and retention…
Learn about the security and privacy risks of backing up your CRM data in the cloud, and how to protect your customer information from breaches, loss, compliance…
Learn best practices for creating effective survey questions that align with your CRM goals and get customer feedback.