Last updated on Sep 27, 2024

Here's how you can mitigate the risks of lacking emotional intelligence in AI decision-making.

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Artificial Intelligence (AI) is rapidly advancing, but one of its limitations is the lack of emotional intelligence (EI), which is crucial in decision-making processes that affect humans. Emotional intelligence involves the ability to understand and manage emotions, a trait that AI has yet to fully emulate. As AI systems increasingly make decisions that impact our lives, from hiring to healthcare, the risk of lacking EI in these systems becomes more pronounced. However, you can take steps to mitigate these risks and ensure that AI decision-making considers the emotional and ethical implications of its actions.

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