Overwatch 2 is an exciting multiplayer shoot ‘em up when you can play it. However, some players can’t play Overwatch 2 because it doesn’t start for them. Sometimes that game can get stuck on loading with a widely reported “Playing now” error. Other times the Battle.net app shows a “Game is Running” message, but the game doesn’t start. Players can’t play Overwatch 2 regardless of how it crashes at launch. These are some ways you can fix Overwatch 2 not launching on a Windows PC.
Run Battlenet’s Repair Tool
Overwatch 2’s Battlenet gaming client has a repair option for games. That is a troubleshooting option for verifying missing or corrupted game files. Utilizing the repair option will probably fix Overwatch 2 not launching in some cases, but it’s not a guaranteed solution for all startup issues. This Battle.net page includes instructions for utilizing the repair tool.
Disable Fullscreen Optimization for Overwatch 2
Some Overwatch 2 players confirm disabling fullscreen optimization can fix the game not starting. So, that possible resolution for fixing Overwatch 2 not launching is worth trying. This is how you can disable fullscreen optimization for Overwatch 2.
- Open Overwatch 2’s installation directory within File Explorer.
- Right-click the Overwatch EXE file to start the game and click Properties.
- Select the Disable full-screen optimization checkbox.
- You can also select the Run this program as an administrator setting as an optional extra.
- Click Apply and OK to set the full-screen optimization setting.
Clear Battle.net Cache Data
Clearing Battle.net cache data is a potential resolution players confirm can fix Overwatch 2’s “Playing now” error. Clearing cache data could also potentially fix other Overwatch 2 startup issues as well. You can clear Battle.net cache data like this.
- First, make sure Battle.net and Overwatch 2 aren’t running in the background via Task Manager.
- Open the C:\ProgramData folder in File Explorer.
- Right-click the Battle.net data folder and select Delete.
Change the Overwatch Region
Game servers can cause some Overwatch 2 launch issues. So, changing your server region can sometimes fix Overwatch 2 not launching. Try changing the region for Overwatch 2 in Battle.net like this.
- Bring up the Battle.net client software.
- Click All Games and select Overwatch 2 from them.
- Next, click the world icon button just above the Play option.
- Select a different region on the menu.
- Click Play to see if the game launches.
Reset Overwatch 2’s In-Game Settings
It could be the case that some of the Overwatch 2 settings selected aren’t compatible with your PC’s graphics card or VDU (visual display unit). Even though Overwatch 2 doesn’t start, you can still address this potential cause by resetting in-game options via Battle.net. Check out this Battle.net support page for instructions about resetting in-game settings with Overwatch 2’s game client software.
Disable Antivirus Software
Lots of players have said they needed to disable antivirus shields to fix Overwatch 2 not launching. If you’ve got a third-party antivirus tool installed on your PC, right-click on its system tray icon and select to disable its shield from its context menu. Then try launching Overwatch 2 with your antivirus shield to see if that makes a difference.
Should disabling your antivirus software work, you have two options. Uninstalling the antivirus software will ensure it can never cause further Overwatch 2 launch issues. Or add the Overwatch 2 game to your antivirus software’s exclusion list.
If you haven’t installed third-party antivirus software, try disabling Windows Security’s Defender antivirus. Follow the instructions on this Microsoft support page to turn off Windows Security’s real-time antivirus shield.
Disable Unneeded Startup Apps and Services
Disabling unneeded startup software and services will ensure they can’t interfere (conflict) with Overwatch 2. This can fix Overwatch 2 not launching if another program or service is conflicting with it. You can apply this potential solution by setting Windows to clean boot, which will stop all third-party startup items and services from automatically starting with Windows. This Microsoft help page provides full instructions for how you can clean-boot your PC.
Other Possible Ways to Fix Overwatch 2 Not Launching
There are other ways you can feasibly fix Overwatch 2 not launching going beyond the several potential resolutions above. Try applying these possible fixes for kick-starting Overwatch 2 if the ones above aren’t enough for you.
- Disable enabled overlay features in software like Discord, GeForce Experience, and Steam.
- Reinstall the Overwatch 2 game.
- Install the latest graphics driver for your PC’s GPU.
- Temporarily turn off Microsoft Defender Firewall, or alternative third-party firewalls, before launching Overwatch 2. This page on the Microsoft site includes instructions for turning off the built-in Windows firewall.
I hope those troubleshooting methods help you fix Overwatch 2 not launching. They’re probably not going to work for all players, but there’s a pretty good chance one of them will kick-start your Overwatch 2 game.