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7 Ways to Fix Elden Ring Multiplayer Not Working on a Windows PC

This troubleshooting guide covers how players can fix the Elden Ring multiplayer not working on Windows 11/10 PCs. Are you another player who can’t play Elden Ring online? If yes, check out the potential resolutions for resolving ER multiplayer issues below.

7 Ways to Fix the Elden Ring Multiplayer Not Working on a Windows PC

Many players have reported Elden Ring’s multiplayer mode doesn’t work for them. For example, one ER player said, “My Elden Ring multiplayer is not working, I have all the settings on and my password is set up in the game but every time I try to use the finger remedy to summon someone it doesn’t show up.” Other players report an “Unable to summon cooperator” error occurs when they try to summon. Here are some ways you can fix Elden Ring multiplayer not working on Windows PCs.

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Check if Elden Ring’s Server is Down

First, check if there’s a widely reported Elden Ring server issue. Or the ER server could be down for routine maintenance. You can see outage report details for Elden Ring at this Down for Everyone or Just me page. If that page shows there’s detected outage, close your ER game and wait a day or two until the outage is over.

The Down for Everyone page

The Down for Everyone page

Also, check out the Elden Ring Twitter handle for server updates. That page provides regular updates about the scheduled online server for Elden Ring. It might also tell you about some server outages for the game.

Adjust Network Settings for Elden Ring

Some players confirm they’ve needed to enable the required network settings to fix Elden Ring multiplayer not working. Matchmaking and online play settings in Elden Ring need to be enabled for multiplayer to work. This is how you can set those network settings in Elden Ring.

  1. Bring up the game menu in Elden Ring to select System.
  2. Next, select the Network (globe) tab.
  3. Set the Launch Settings option to Play Online.
  4. Select Perform Matchmaking for Cross-Region Play.
    Elden Ring's network settings

    Elden Ring’s network settings

  5. Set the Send Summon Sign setting to Enabled.
  6. Finally, select Accept for the Data Usage Agreement.

Make Sure the Password is the Same for Everyone

If you’re summoning specific friends with passwords, note that everybody invited has to be using the same password for multiplayer to work. Set a simple password for your friends and make sure they’re clear exactly what it is. It’s also best to keep passwords lowercase because they’re case-sensitive.

The password settings

The password settings

Summon Before Defeating Main Area Bosses

An important thing to note about Elden Ring multiplayer is that you can’t summon in areas where you’ve killed the main bosses. That’s a basic gameplay mechanic for Elden Ring multiplayer that prevents host players from summoning. If you’ve beaten an area’s main boss, go to another location where there’s a boss alive for you to kill.

Run the Internet Troubleshooter

The Elden Ring multiplayer not working could be due to an internet connection issue on your PC. To check if that’s the case, try running the Internet Connections troubleshooter in Windows to detect and resolve such issues. This is how you can run that troubleshooter.

  1. Activate the tool for file searching by pressing the Windows keyboard key + S.
  2. Enter troubleshooter into the file-searching utility.
  3. Click Troubleshoot settings within the search results.
  4. Select Other troubleshooters or Additional troubleshooters in Settings.
  5. Click Run for the Internet Connections troubleshooter included in Settings.
    The additional troubleshooters in Settings

    The additional troubleshooters in Settings

  6. Select Troubleshoot my connection to the Internet within the troubleshooter.
    The Internet Connections Troubleshooters

    The Internet Connections Troubleshooters

  7. Apply suggested potential resolutions within the troubleshooter.
  8. In addition to this, try running the Network Adapter troubleshooter from Settings. 

Restart Your PC’s Router

Players confirm that restarting internet routers can fix the Elden Ring multiplayer not working. To do that, shut down your PC, unplug the power cord cable connected to the back of your router, and wait a minute. Plug the power cable back into your router and give it about 5-10 minutes.

Reinstall Elden Ring

Finally, try reinstalling Elden Ring if multiplayer issues continue. Doing this will refresh Elden Ring’s files and update the game. If you’re concerned about losing saved progress, note that Elden Ring does support Steam Cloud save. You can reinstall ER within Steam as follows.

  1. Go into Steam’s Library tab.
  2. Right-click the Elden Ring game on the library sidebar to select Manage.
  3. Click Uninstall a couple of times to remove Elden Ring.
    The Uninstall option in Steam

    The Uninstall option in Steam

  4. Press Install for your Elden Ring game in Steam to reinstall.

Those troubleshooting methods are among the more likely ways to fix Elden Ring multiplayer not working. Applying them will address the most probable causes for Elden Ring multiplayer issues arising. You can send a support ticket to ER’s help service from this Namco page if you need more potential resolutions for multiplayer issues.

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