Many D2 players have reported the Plum error code crashing Destiny 2 on their PCs. The Plum error message says, “Battleye Error… Battleye has detected a problem… error code: Plum.” A D2 player’s Reddit post said this about that error, “I keep getting the Plum error and battleye query timeout every 15 minutes or so.” This Plum error can make Destiny 2 almost unplayable on some players’ PCs when it occurs every five to 15 minutes. These are some ways you can fix the Destiny 2 Plum error.
Select to Disable Steam Input
Are you using a controller for Destiny 2? If so, the Battleye anti-cheat software for Destiny 2 could be misinterpreting that to be an external cheat device comparable to the Cronus. To remedy that, try disabling the Steam Input setting like this.
- Run your Steam software.
- Right-click Destiny 2 inside Steam’s Library tab and select Properties.
- Click Controller in the window.
The Controller tab
- Select Disable Steam Input on the drop-down menu.
Reinstall the Battleye Software
Battleye glitches can potentially cause the Destiny 2 Plum error to occur. Reinstalling Battleye will likely repair any glitches with that anti-cheat software. This is how you can reinstall the Battleye software.
- First, click Explorer’s folder library taskbar icon to navigate to C:\Program Files (x86)\Steam\steamapps\common\Destiny 2\battleye\Uninstall_BattlEye.bat.
- Next, double-click Uninstall_BattlEye.bat to execute that file.
The battleye folder
- Go into your Steam software and select Library.
- Click Destiny 2 with the right button on your mouse to select Properties > Installed Files.
- Press Verify integrity of game files to run a repair scan.
The Verify integrity of game files button
- Start Destiny 2 to see if the Plum crashing continues.
Disable Network Boost in Lenovo Advantage
Players confirm disabling Network Boost in Lenovo Advantage has fixed the Destiny 2 Plum error on their Windows PCs. Thus, that Lenovo feature seemingly conflicts with Battleye in some way. Do you have Lenovo Advantage installed on your PC? If so, turn off that Network Boost setting in that app.
The Network Boost setting
Run a System File Checker Scan
Running the System File Checker command-line tool is another potential fix for the Destiny 2 Plum error that’s worked for some players. You can run that tool by executing an sfc /scannow command within the Command Prompt. This Microsoft support page includes more detailed instructions for utilizing the System File Checker tool.
The sfc /scannow command
Update Windows 11/10
Bungie’s official solution for the Destiny 2 Plum error is to update Windows. You can do this by checking for and installing updates available for your Windows PCs as follows.
- Simultaneously press the Windows logo + S keyboard buttons to activate the search box.
- Input Check for updates and select the search result that matches.
- Press Check for updates to initiate a search.
- Select Download & Install for available updates if necessary.
The Windows Update tab
- To complete the updating, restart your Windows PC.
Clean Boot
The Destiny 2 Plum error is sometimes caused by apps that conflict with Battleye. For example, alternative anti-cheat apps like Easy Anti-Cheat and Vanguard for Valorant could feasibly generate a conflict. Clean booting can potentially fix this because applying this troubleshooting method disables background third-party programs and services starting with Windows.
The Services tab in the System Configuration tool
You can set Windows to clean boot as covered on this Microsoft page. Restart your PC after disabling the startup items and try playing Destiny 2 again. If this works, you can either try identifying the problematic app or service or keep all third-party startup items disabled.
Other Possible Ways to Fix the Destiny 2 Plum Error
If the Destiny 2 Plum error continues, there are more potential fixes you can try applying. These are some additional troubleshooting methods worth trying.
- Uninstall and reinstall your Destiny 2 game.
- Reset network settings with the Reset now option in Windows.
- Add the Destiny 2 game to antivirus and firewall exclusion lists.
- Turn off overlays in Steam, GeForce Experience, and other apps that include them.
Those potential fixes are among the best ways to resolve the Destiny 2 Plum error because they’ve worked for many players. So, there’s a pretty good chance one might fix that Destiny 2 crashing issue on your PC. Although there isn’t a direct support service for Destiny 2, you can post on the Bungie Help forum if more potential fixes for this gaming issue are required.
