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5 Ways to Fix the “We’re Having Trouble Signing You In” Valorant Sign-In Error

This KeenGamer page covers how players can fix the Valorant sign-in error on Windows 11/10 PCs. Does your Riot Client app throw up a “Sorry we're having trouble signing you in” error message when you try to play Valorant? If it does, try fixing that login issue with the potential solutions outlined below.

5 Ways to Fix “We’re Having Trouble Signing You In” Valorant Sign-In Error

Many Valorant players have reported Riot Games login issues. One player said this about that issue on Reddit, “Tried logging into the Riot Client one night and was met with this error message: ‘Sorry we’re having trouble signing you in right now.’” This error prevents players from logging into Riot and playing Valorant. This is how you can fix the “we’re having trouble signing you in” Valorant sign-in error on a Windows 11/10 PC.

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Set a New DNS Server

One confirmed way to fix the Valorant sign-in error is to set up a new DNS server. To be more specific, setting up a Cloudflare DNS server has worked for some players. This is how you can change your DNS server to Cloudflare.

  1. Activate Run by utilizing its Windows logo + R key combination.
  2. Input ncpa.cpl in Run and click OK to access Network Connections.
  3. Right-click the network connection for your PC to select its Properties option.
  4. Double-click Internet Protocol Version 4 to access the IPv4 properties window.
  5. Click Use the following DNS server to select that option.
  6. Enter a 1.1.1.1 value in the Preferred DNS box.
  7. Type 1.0.0.1 in the Alternative DNS box.
    The DNS server settings in Windows

    The DNS server settings in Windows

  8. Press OK to save the changes.

Allow Valorant Through the Windows Defender Firewall

Some players have fixed the Valorant sign-in error by allowing the game and its Riot Client through Windows Defender Firewall. That firewall can block apps not allowed through it from communicating with servers. So, try allowing Valorant and the Riot Client through WDF as follows.

  1. Bring up the tool for file searching by pressing the Windows logo key + S, and enter allow app through firewall.
  2. Click the Allow an app through Windows Firewall result.
  3. Press Change Settings to configure the options. 
    The Allowed apps list

    The Allowed apps list

  4. If you can find Riot Client and Valorant on the firewall’s allowed list, select them and click Remove.
  5. Click the Allow another app button.
  6. Next, click Browse to select the Valorant application file in the Riot Games > Valorant > live folder. Press Open > Add to add that file to the firewall’s allowed list.
    The Add an app window

    The Add an app window

  7. Add the VALORANT-Win64-Shipping file from the Riot Games > Valorant > live > Shooter Game > Binaries > Win64 folder to the firewall’s exclusion list.
  8. Finally, add the RiotClientServices file in the Riot Games > Riot Client folder to Windows Defender Firewall’s allowed list.
  9. Make sure the Public/Private checkboxes are selected for the Riot Client and Valorant app entries in the allowed list.
  10. Click OK to set the new settings.

Delete the Valorant Data Folder

  1. Right-click the Windows Start icon and select the shortcut for opening Run.
  2. Type %localappdata% in Run and hit the Enter key.
  3. Right-click the Valorant folder in the Local directory and select Delete.
    The Delete option for the Valorant folder

    The Delete option for the Valorant folder

  4. Scroll up and click the Riot Games folder to open it.
  5. Click the Valorant subfolder with your right mouse button to select Delete.

Set the Riot Client to Run as An Administrator

Running the Riot Client as an administrator is another solution for the Valorant sign-in error that’s worked for some players. It’s best to permanently set the Riot Client to run with elevated privileges rather than select the Run as administrator context menu option. This is how you can set admin rights for the Riot Client.

  1. Right-click your Riot Client desktop shortcut to select Properties.
  2. Select the checkbox for the Run this program as an administrator setting on the Compatibility tab.
  3. To save the changed settings for the Riot Client, click on the Apply option.
    The Run this program as an administrator option

    The Run this program as an administrator option

  4. Select OK to exit the Riot Client properties window.

Utilize WARP VPN

Players also confirm utilizing the WARP VPN fixes the Valorant sign-in error. WARP is a freely available Cloudflare VPN. You can utilize the WARP VPN like this.

  1. Click Windows on this Cloudflare page.
  2. Double-click the downloaded Cloudflare_WARP file in whatever folder includes it to install WARP.
  3. Run the Cloudflare WARP app.
  4. Right-click the WARP icon in the system tray and click the toggle switch to connect to the VPN.
    The toggle switch for WARP

    The toggle switch for WARP

  5. Sign in to the Riot Client when connected to WARP.

Those troubleshooting methods have fixed the “we’re having trouble signing you inValorant sign-in error for many players. So, applying those fixes will probably resolve the same Riot login issue on your PC. However, you can send a support ticket to Valorant’s help service from this submit request webpage if more potential fixes are required.

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