5 Ways to Fix the Roblox Crash Error on a Windows PC

The Roblox Crash error is a widely reported Windows PC game issue that occurs when players try to join games on Roblox. A player said this about that gaming issue on Reddit, “Every time I try to join a game on Roblox, I’m in the game from maybe like 1-10 seconds, sometimes not even a second, and the game will freeze, and I’ll get an error message that says ‘an unexpected error occurred and Roblox needs to quit.’” This is how you can fix the Roblox Crash error on a Windows 11/10 PC.

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Change Compatibility Settings for Roblox Player

This isn’t the most widely confirmed solution for the Roblox Crash error, but some players say it has worked for them. Applying this potential resolution will give Roblox Player full system permissions and turn off its fullscreen optimizations. These are the steps for changing the compatibility settings.

1. Right-click the Roblox Player shortcut on your desktop to select Properties.
2. Next, click Compatibility within the Roblox Player Properties window.
3. Enable Disable fullscreen options by selecting the box for that setting.
4. To give Roblox Player elevated privileges, select Run this program as an administrator.
   
   

   The Compatibility tab

5. Select Apply > OK to set the options.

Clear Thumbnails

Clearing thumbnail data is a widely confirmed way to fix the Roblox Crash error. It’s easy to clear thumbnail data with the Disk Cleanup tool in Windows. This is how you can clear thumbnails with that utility.

1. First, click Start with the right button on your mouse and select Search.
2. Type in a Disk Cleanup search phrase.
3. Select to open the Disk Cleanup tool found.
4. Next, select drive C: in the drop-down menu and click OK.
5. Select Thumbnails in Disk Cleanup.
   
   

   The Disk Cleanup tool

6. Click OK > Delete Thumbnails to erase the data.

Disable Unnecessary Background Apps

Try disabling unnecessary background apps before playing Roblox to minimize potential conflicts from arising. Doing this will also increase PC resources for Roblox. You can close superfluous background apps like this.

1. Bring up a tool for finding files in Windows and input Background apps into the search box.
2. Next, click Background apps.
3. Toggle off the Let apps run in background option by clicking the switch for that setting.
4. Try playing Roblox again with the apps disabled.
   
   

   The Background apps option

Alternatively, you can disable background apps with the Task Manager tool. To do that, press Ctrl + Shift + Esc to access the Processes tab inside Task Manager. Select unneeded third-party program processes and click End task to terminate them.

Disable Memory Integrity

Players’ posts on Reddit highlight disabling Memory Integrity can sometimes fix the Roblox Crash error. Memory Integrity is a malware security feature in Windows. However, it’s interesting Microsoft has confirmed that this feature can negatively impact gaming performance on Windows PCs. This game optimization page on Microsoft’s site tells you how users can turn off Memory Integrity.

The Memory Integrity option

Reinstall Roblox

Many users confirm they’ve fixed the Roblox Error by reinstalling the game app. However, you should also delete the Roblox data folder when applying this potential fix. Reinstall the Roblox like this.

1. To access Programs and Features, press Windows logo + R to enter appwiz.cpl inside Run, and click OK.
2. Next, select Roblox Player in Programs and Features.
3. Click Uninstall to erase the selected Roblox Player software.
   
   

   The Programs and Features applet

4. Next, use the Windows logo + R hotkey to bring up Run.
5. Type %localappdata% into Run and press the Enter keyboard button.
6. Click the Roblox data folder in the Local directory with your mouse’s right button and select Delete.
   
   

   The Roblox data folder

7. Restart Windows before reinstalling Roblox.
8. Open the MS Store app, which has a shortcut on the Start menu.
9. Enter Roblox in the Microsoft Store’s search box and select the matching app.
10. Click Get to install Roblox.

Alternatively, you can try reinstalling by downloading Roblox Player from the game’s website. However, installing the MS Store is a more likely potential solution. This help page on the Roblox site provides instructions for the alternative installation method.

Other Possible Ways to Fix the Roblox Crash Error

There are other possible resolutions for the Roblox crash you can try if necessary. Here are some more troubleshooting methods for resolving the issue.

• Delete the Roblox data folder in the Temp directory, and clear Roblox cookies in your web browser.
• Disable the proxy server on your PC if enabled.
• Install new Windows updates that are available by selecting Check for updates in Settings.
• Add Roblox to your PC’s antivirus and firewall exclusion lists.

The Roblox Crash error message

Applying the potential solutions above will probably fix the Roblox Crash error on most players’ PCs. They’re fixes that have worked for many players. However, you can still contact the help service for Roblox about this gaming issue from this support page if those potential fixes aren’t enough.