Many Remnant 2 players report they see a DirectX 12 error message when they try starting that game. The error message says, “DX12 is not supported on your system.” Consequently, Remnant 2 doesn’t start, and players can play the game because of that issue. It is an error that can arise for various Windows PC games, but it’s more widely reported to occur for Remnant 2. These are ways you can fix the Remnant 2 DirectX 12 not supported error on a Windows PC.
Set a DirectX Launch Option
Many users confirm setting a DirectX 11 launch option can fix the DirectX 12 not supported error. This will force the game to start with DirectX 11, which makes sense when the error message says your system doesn’t support DX12. You can set a DirectX launch option for Remnant 2 as follows.
- Run Steam to go into the Library game tab.
- Next, right-click Remnant 2 inside the game sidebar to select a Properties context menu option.
- Click the General tab to access the Launch Options box.
- Input -dx11 in the Launch Options box.
- Try starting the game.
- If the issue persists, try adding an alternative -d3d12 parameter to the Launch Options box for Remnant 2 in Steam.
Update the NVIDIA or AMD Graphics Driver on Your PC
Some Remnant 2 players confirm updating their graphics card drivers can resolve the Remnant 2 DirectX 12 not supported error. This could work if your PC’s graphics driver is many months or even years old. These are the steps for manually updating a graphics driver.
- First, utilize the Windows logo + R hotkey, enter a dxdiag command in Run, and click OK. Select Display to view the required graphics card details for your PC.
- Go to the NVIDIA or AMD driver webpage in your browser.
- Select the GPU and Windows platform for your PC shown within the Display tab.
- Click Submit or Search to open a download page.
- Select to download the required graphics driver package for your PC.
- Click File Explorer’s taskbar button to go to whatever folder contains the download graphics driver package.
- Double-click the graphics driver package file to access its installer. Select to install the driver from there.
- Restart Windows after graphics driver installation.
Note some players say installing studio versions of NVIDIA drivers has worked for them. So, consider installing a compatible NVIDIA studio graphics driver version if one is available.
Install DirectX Components
The Remnant 2 DirectX 12 not supported error can occur because of missing DirectX components. One way you might be able to resolve this is to install runtime components with the DirectX setup wizard. This is how you can install DirectX components with that tool.
- Head over to Microsoft’s DirectX End-User Runtime download page.
- Click Download to obtain the file.
- Bring up the folder your browser usually downloads files in and double-click the dxwebsetup.exe.
- Select I accept the agreement and Next inside the DirectX window that appears.
- Deselect the checkbox setting for installing the Bing bar.
- Click Next to proceed with installing DirectX components.
Update Windows 11/10
Updating Windows is another way to update DirectX components on your PC. Doing this could install a missing DirectX Agility SDK on your PC, which can cause the Remnant 12 DirectX 12 not supported error to occur. So, try updating Windows 11/10 like this.
- Click on your taskbar’s search button or box and input Windows Update.
- Press Enter to access the Windows Update part of Settings.
- Click Check for updates to check for, download, and install all available patch updates.
- If there’s a new Windows 11 version update for your PC, select to install the new build. Alternatively, consider upgrading your OS to Windows 11 if utilizing the 10 platform.
Run Remnant 2 in Compatibility Mode
- Open the Remnant 2 installation folder in the Program Files > Steam > steamapps > common folder directory path.
- Right-click the Remnant 2 EXE game to access its context menu and select Properties.
- Click Compatibility to access settings on that tab.
- Select the checkbox for the Run this program in compatibility mode option and Windows 8 on the drop-down menu.
- Click Run this program as an administrator below the compatibility option to select it.
- Press Apply to set the Windows 8 compatibility option.
- Exit the window by clicking OK.
I hope one of those possible fixes resolves the Remnant 2 DirectX 12 not supported error on your PC. Note they can also fix the same issue when it occurs for other Windows games. If this issue continues, consider submitting a support ticket about the DirectX 12 error from this Arc Games webpage.