Some players have reported the “Failed to receive platform SIPT” error occurs when they try to play League of Legends. This is what one League of Legends player’s Reddit post says: “When I tried to play LoL this evening, something popped up saying ‘Failed to receive platform SIPT. Check the server status here.’” This League of Legends gaming issue typically occurs when players try to start matches or log in. These are some ways players can fix the “Failed to receive platform SIPT” error on Windows PCs.
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Check the League of Legends Server Status
The “Failed to receive platform SIPT” error can sometimes be the result of a server-side issue. To check if that is the case, click League of Legends on this Riot Games Service Status page. Select your region and language and click Continue. You will then see a page with messages that tell players about server status issues. Wait a day or two before playing League of Legends again if that page shows there’s a server issue.
The League of Legends service status page
Allow the Riot Client Through the Windows Firewall
The Windows firewall could be causing the “Failed to receive platform SIPT” error on your PC by blocking League of Legends from communicating with its server. To prevent that from happening, add League of Legends to the allowed list for that firewall by going through the steps on this Microsoft webpage. Add the LeagueClient.exe file to the firewall and select the Private and Public boxes for League of Legends.
The Allowed list for Windows Defender Firewall
Change Your DNS Server
A few players confirmed changing DNS servers has fixed the “Failed to receive platform SIPT” error on their PCs. Google and Cloudflare are recommended DNS servers to switch to. You can change your DNS settings to Google like this.
- Press the Windows button and R to activate Run.
- Type ncpa.cpl within Run’s Open box and hit Enter.
- Right-click the Wi-Fi or Ethernet internet adapter to select a Properties context menu option.
- Next, click Internet Protocol Version 4 > Properties within the Networking tab.
- Select Use the following DNS server addresses to activate the address boxes beneath that setting.
- Input 8.8.8.8 within the Preferred DNS box.
- Enter a second 8.8.4.4 address into the Alternative DNS box.
The Internet Protocol Version 4 window
- Select OK to exit DNS server settings.
- If the Google DNS address doesn’t fix the “Failed to receive platform SIPT” error, try setting Cloudflare instead. Cloudflare has 1.1.1.1 preferred and 1.0.0.1 alternative DNS addresses.
Power Cycle Your Router and Modem
Router power cycling is a standard troubleshooting method for resolving gaming connection issues, which the “Failed to receive platform SIPT” error is. To apply this potential fix, turn off your PC, unplug the power cable from your router (and modem if separate), and wait a few minutes. Plug the router and modem back in and wait five minutes.
Reset Your Network
Resetting your network is the last resort potential solution for the “Failed to receive platform SIPT” error to try. Applying this potential fix could feasibly address a wide variety of networking issues causing the error by restoring original settings and reinstalling network adapters. You may need to re-establish your connection after applying this potential fix. This is how you can select the Reset now network option.
- Activate the tool for file searching by holding the Windows key and pressing S.
- Enter a Network reset search phrase.
- Click the Network reset search result shown.
- Press Reset now to apply this potential fix.
The Network reset option
- Restart Windows after resetting.
Those potential fixes have resolved the League of Legends “Failed to receive platform SIPT” error for some players. They’re not potential solutions guaranteed to work for everybody but are worth trying nonetheless. If this gaming issue remains unresolved on your PC, consider submitting a support ticket to the League of Legends help service for more potential fixes from this Riot webpage.
