5 Ways to Fix the Genshin Impact Verifying Game Resources Error on a Windows PC

Many players have reported on Reddit that Genshin Impact gets stuck on verifying game resources when trying to update the game. One player reported that issue on Reddit as follows: “Is anyone having trouble updating their (Genshin Impact) game? Mine has been stuck and restarting on verifying resources (1/2) for 3 hours now.” Players can’t play Genshin Impact when it gets stuck on a verifying game resources message while downloading content. This is how you can fix the Genshin Impact verifying game resources error on Windows 11/10 PCs.

Read also: 5 Ways to Fix the Genshin Impact “Games Files Download Error” on a Windows PC

Wait Longer

It can sometimes take a long time for Genshin Impact to get beyond verifying resources and complete the downloading of all content. Some players have said it took up to six hours for the downloading to finish for them. Others have said the downloading eventually finished after leaving their PCs on and going to bed. So, be prepared to give Genshin Impact at least six hours of download time to complete before applying the other troubleshooting methods below.

Run the Genshin Impact Launcher as an Administrator

If waiting it out for six or more hours doesn’t work, try setting the Genshin Impact launcher to run with administrator rights. A few players have said doing this has worked for them. This is how you can set the Genshin Impact launcher to run with admin rights.

1. Right-click the Genshin Impact launcher desktop shortcut you start the software with to select Properties.
2. Next, click Compatibility to access options within that tab.
3. Select Run this program as an administrator by clicking on the checkbox for that option.
   
   

   The Run this program as an administrator checkbox

4. Click Apply to confirm the settings you’ve selected and OK to exit.

If you don’t have a shortcut for the Genshin Impact launcher, add one to the Windows desktop. To do this, you’ll need to right-click the desktop and select New > Shortcut. Click Browse in the Create Shortcut window to select the Genshin Impact launcher file within the game’s installation folder.

Add the Genshin Impact to the Windows Firewall

Genshin Impact players confirm adding the game to the firewall in Windows can resolve the verifying game resources error. You can do this by following the guidelines on this Microsoft Windows Defender Firewall page. Select to add the Genshin Impact.exe and ZFGGameBrowser.exe files within the Genshin Impact game and Plugins folders to the firewall. The Private and Public checkboxes for both added apps should also be selected.

The allowed app list for Windows Defender Firewall

Disable Windows Security (or Third-Party Alternatives)

Temporarily disabling Windows Security is a potential resolution that’s worked for some players who’ve needed to fix the Genshin Impact verifying game resources error. This will ensure the built-in Windows antivirus tool can’t interfere with the game’s downloading. Try temporarily disabling Windows Security like this.

1. Double-click the icon for Windows Security within the system tray.
2. Click Virus & threat protection in the app that opens.
3. Next, click Manage settings to access further options.
4. Click the toggle switch for Real-time protection to disable that option.
   
   

   The Real-time protection option

5. Try starting Genshin Impact to update the game again.

Some third-party antivirus tools could also have a similar effect on Genshin Impact as Windows Security. If you have installed third-party security tools, try temporarily disabling their antivirus shields. You can usually do this by right-clicking an icon in the system tray for the antivirus package and selecting an option that disables its shield.

Reinstall the Genshin Impact Game

Reinstalling the game is one of the most widely confirmed troubleshooting methods to fix the Genshin Impact verifying game resources error. If possible, try to reinstall the game on a different drive or partition as well. Epic Games users can reinstall Genshin Impact via that gaming client as follows.

1. Open Epic Games and click Library inside the window for that gaming client.
2. Click the … button and select the Uninstall menu option.
   
   

   The Uninstall option in Epic Games

3. Press the Uninstall button to confirm the selected option.
4. Click on Genshin Impact within the Library tab to reinstall the game.

There aren’t many confirmed ways to fix the Genshin Impact verifying game resources error. However, those potential solutions covered above have worked for some players. So, try applying them before contacting Genshin Impact’s support service about the issue with the

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