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The Ins-N-Outs of In-N-Out Burger: The Inside Story of California's First Drive-Through and How it Became a Beloved Cultural Icon
Discover the official story of In-N-Out Burger––how three generations have created a thriving, family-owned company, why its fans are so wildly loyal, and what led to its explosive growth and evolution into an iconic part of American culture––as told by In-N-Out Burger’s president, Lynsi Snyder.
When Lynsi Snyder's grandparents founded In-N-Out Burger in 1948, they built it with a passion for quality and service that Lynsi embraced at a young age. After starting as a store associate at age seventeen, she then worked in other departments, gaining first-hand experience with almost every aspect of the family business until she became president in 2010. She has led the company through explosive growth––today, there are three-hundred and eighty stores and counting––and is deeply committed to the well-being of the In-N-Out Burger family.
In The Ins and Outs of In-N-Out, you'll:
• Gain key insights into why In-N-Out has maintained its very popular and limited menu for more than seventy-five-years and why it has refused to franchise or go public
• Hear behind-the-scenes stories from In-N-Out Associates, including from one gentleman who worked in the very first store
• Learn about the Snyder family's Christian faith, including her grandmother Esther's belief in the gospel and her uncle's "born-again" experience that shaped his life and leadership at the company
• Discover why Lynsi has been ranked as one of the top presidents in the restaurant industry and how her personal challenges have fortified her faith and shaped her dedication to servant leadership
In-N-Out Burger has drawn fiercely loyal fans––from professional chefs and burger aficionados to celebrities and scores of everyday customers––who not only crave the burgers, fries, and milkshakes but also come back again and again for the community.
All proceeds from the book go to the In-N-Out Burger Foundation and Slave 2 Nothing.
When Lynsi Snyder's grandparents founded In-N-Out Burger in 1948, they built it with a passion for quality and service that Lynsi embraced at a young age. After starting as a store associate at age seventeen, she then worked in other departments, gaining first-hand experience with almost every aspect of the family business until she became president in 2010. She has led the company through explosive growth––today, there are three-hundred and eighty stores and counting––and is deeply committed to the well-being of the In-N-Out Burger family.
In The Ins and Outs of In-N-Out, you'll:
• Gain key insights into why In-N-Out has maintained its very popular and limited menu for more than seventy-five-years and why it has refused to franchise or go public
• Hear behind-the-scenes stories from In-N-Out Associates, including from one gentleman who worked in the very first store
• Learn about the Snyder family's Christian faith, including her grandmother Esther's belief in the gospel and her uncle's "born-again" experience that shaped his life and leadership at the company
• Discover why Lynsi has been ranked as one of the top presidents in the restaurant industry and how her personal challenges have fortified her faith and shaped her dedication to servant leadership
In-N-Out Burger has drawn fiercely loyal fans––from professional chefs and burger aficionados to celebrities and scores of everyday customers––who not only crave the burgers, fries, and milkshakes but also come back again and again for the community.
All proceeds from the book go to the In-N-Out Burger Foundation and Slave 2 Nothing.
256 pages, Hardcover
First published September 5, 2023
About the author
Lynsi Snyder
1 book42 followersLynsi is a visionary and servant leader committed to maintaining and enhancing the well-being of the entire In-N-Out Burger family, which now numbers approximately 38,000 associates. Additionally, she directs and helps to oversee all of In-N-Out Burger’s philanthropic efforts through the In-N-Out Burger Foundation, which was started by her Grandma Esther, Uncle Rich and Mother Lynda, and the Slave 2 Nothing Foundation, which was started by Lynsi and her husband, Sean Ellingson. Lynsi and Sean are also the founders and visionaries for Army of Love, a nonprofit organization that exists for the purpose of uniting the body of Christ through training tools that will set them free to set others free. In addition to God being on the throne of her heart, Lynsi is a devoted wife and proud mother of four beautiful children. She strives to balance her many responsibilities be a good steward of what she has been given. Her goal is to be the type of person described in Proverbs 31 and glorify God, always being a light in a dark world and allowing people to feel God’s love and grace through her.
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Displaying 1 - 30 of 190 reviews
November 16, 2023
While this is ostensibly a history of the popular burger chain In-n-Out, it reads much more like it was written by the marketing department and is intended to be a training guide for new employees. There's an inspirational story of perseverance and controlled growth throughout the 70+ years of the business, but this book doesn't share it, instead sidetracking with author Lynsi Snyder (current CEO, granddaughter of the original founders) sharing vague reminiscence about her family followed by a quick pivot to gloss over any issues before things get uncomfortable.
At one point, for example, Ms. Snyder explains how her father and uncle were both abused by their father Harry Snyder (the original founder), but then a dozen pages later we hear how the company has an employee award honoring Harry. An award that was not created during either of the son's reigns as head of the firm, needless to say.
Equally important to be aware of before you crack this book open is that In-n-Out wears its religious beliefs on its proverbial sleeve and that this book also opens each chapter with Bible quotes and in a number of spots, Ms. Snyder explains her own trust in Jesus and beliefs in Christianity. If that's in alignment with your own beliefs, you'll likely find it inspiring, but for the rest of us, it is unnecessary and inappropriate in what's being positioned as a business title, not a religious title.
Still, if you persevere, there are a lot of fun things you can learn about the beloved company, the food they serve, the secret menu, how food prep is managed and how stores are run by the local, regional, and national management team. Then again, maybe the study guide or Cliff's Notes version might contain all the good stuff without the insipid and banal additions.
At one point, for example, Ms. Snyder explains how her father and uncle were both abused by their father Harry Snyder (the original founder), but then a dozen pages later we hear how the company has an employee award honoring Harry. An award that was not created during either of the son's reigns as head of the firm, needless to say.
Equally important to be aware of before you crack this book open is that In-n-Out wears its religious beliefs on its proverbial sleeve and that this book also opens each chapter with Bible quotes and in a number of spots, Ms. Snyder explains her own trust in Jesus and beliefs in Christianity. If that's in alignment with your own beliefs, you'll likely find it inspiring, but for the rest of us, it is unnecessary and inappropriate in what's being positioned as a business title, not a religious title.
Still, if you persevere, there are a lot of fun things you can learn about the beloved company, the food they serve, the secret menu, how food prep is managed and how stores are run by the local, regional, and national management team. Then again, maybe the study guide or Cliff's Notes version might contain all the good stuff without the insipid and banal additions.
November 4, 2023
Full review on my blog!
Thank you to the author Lynsi Snyder, publishers Thomas Nelson, and TLC Book Tours, for an advance hardback copy of THE INS-N-OUTS OF THE IN-N-OUT BURGER. Thank you also to NetGalley for an accompanying widget. All views are mine.
Being a veteran of the restaurant industry, having experienced the family one can find between the quiet tables of a pre-opened dining room, reading this book written by a restaurant heiress with a deep love of the burgers that uplifted her family and so many others felt like coming home for me.
Three (or more) things I loved:
1. It was really interesting to read about how, in In-N-Out's early years, the "hamburger shop" fit in with popular culture: Elvis and rock n' roll, poodle skirts and shared milkshakes... the author's grandparents satisfied a craving this whole country had no idea it had.
...
Three (or less) things I didn't love:
This section isn't only for criticisms. It's merely for items that I felt something for other than "love" or some interpretation thereof.
1. You don't hear often about companies that remain privately held. In-N-Out not only never traded publicly, it didn't even offer franchise options. Now home to 38,000 employees, In-N-Out has clearly been successful with a model that has been the downfall for so many other small businesses.
...
Rating: 🥤🍔🍟🍦 fast food meals
Recommend? Yes
Finished: Sep 27 23
Format: gifted hardback, digital, NetGalley
Read this book if you like:
👻 narrative nonfiction
👨👩👧👦 family stories, family drama
👭🏽 teenage girl coming of age
🍴 restaurant business
📉 family business
🍔 In-N-Out Burger
Thank you to the author Lynsi Snyder, publishers Thomas Nelson, and TLC Book Tours, for an advance hardback copy of THE INS-N-OUTS OF THE IN-N-OUT BURGER. Thank you also to NetGalley for an accompanying widget. All views are mine.
Being a veteran of the restaurant industry, having experienced the family one can find between the quiet tables of a pre-opened dining room, reading this book written by a restaurant heiress with a deep love of the burgers that uplifted her family and so many others felt like coming home for me.
Three (or more) things I loved:
1. It was really interesting to read about how, in In-N-Out's early years, the "hamburger shop" fit in with popular culture: Elvis and rock n' roll, poodle skirts and shared milkshakes... the author's grandparents satisfied a craving this whole country had no idea it had.
...
Three (or less) things I didn't love:
This section isn't only for criticisms. It's merely for items that I felt something for other than "love" or some interpretation thereof.
1. You don't hear often about companies that remain privately held. In-N-Out not only never traded publicly, it didn't even offer franchise options. Now home to 38,000 employees, In-N-Out has clearly been successful with a model that has been the downfall for so many other small businesses.
...
Rating: 🥤🍔🍟🍦 fast food meals
Recommend? Yes
Finished: Sep 27 23
Format: gifted hardback, digital, NetGalley
Read this book if you like:
👻 narrative nonfiction
👨👩👧👦 family stories, family drama
👭🏽 teenage girl coming of age
🍴 restaurant business
📉 family business
🍔 In-N-Out Burger
December 8, 2023
This book made me hungry
November 8, 2023
Nothing what I expected. Just a book on the light history of a dysfunctional family using God as a fool to promote their 75 years of making hamburgers. I have read and seen the movie about Ray Kroc, “The Founder” of McDonalds…a much better story. Not a commercial like this book. Lynsi got lucky. She is nothing but a figurehead for this company. Mark Taylor her brother-in-law runs “In-N-Out” not her. He should have wrote the book. Nice story in the beginning, but that was it. Good try. Not my cup of tea, but they got a good burger.
November 13, 2023
a heartwarming history of the beloved fast food chain. really enjoyed learning about the beginnings and all the insider information. also it was super cool how the author explicitly stated the gospel multiple times midway through the book. appreciated the emphasis on redemption and christ’s death and resurrection motivating everything — from daily work habits to charitable causes to servant leadership, etc.
November 11, 2023
This book is not what it advertised.
On the outside, this appears to be a book about business and the history of in and out but on the inside, it’s just a rhetoric of a family that is toxic and uses God as the excuse.
As someone that does use certain medication for things like stress and pain I do think the anti-drug propaganda, and here is a bit much as well, and I think the overreaction was definitely an overreaction.
If this book actually was more about the business, I would have given it five stars but I didn’t buy a business book for a religious input that felt like overshadowed the actual problems and things that should have been handled in better ways.
On the outside, this appears to be a book about business and the history of in and out but on the inside, it’s just a rhetoric of a family that is toxic and uses God as the excuse.
As someone that does use certain medication for things like stress and pain I do think the anti-drug propaganda, and here is a bit much as well, and I think the overreaction was definitely an overreaction.
If this book actually was more about the business, I would have given it five stars but I didn’t buy a business book for a religious input that felt like overshadowed the actual problems and things that should have been handled in better ways.
November 1, 2023
This was such a fun and Interesting listen! I 100% recommend the audiobook!! The audio book also had snippets from their tv show! So that was super fun!
What I don’t recommend is reading this book if you live far from an In and Out Burger. Because I’ve never wanted one so much in my life 😭
This book has it all! Scriptures starting off each chapter, information on ALL things in and out, how they make their buns, slice their tomatoes and even what type of beef they use for their burgers. And let’s us not forget, the Bible verses they put on the bottom of all of their products.
It also shares heart wrenching stories of child abuse and death. (Not in detail, but def made me tear up.)
I was in awe with how this company truly puts the customer first. One manager even keeps a tire gage in his pocket incase someone needs one! Seriously, what kind of company is this. 😍
At any chance I get, I will give in & out my business! They are a solid company with great values - they have great missions that they support (every dollar from book sales will go to some of their missions!) and have great American food!
THANK you netgally for a free copy of this book in exchange for a review.
What I don’t recommend is reading this book if you live far from an In and Out Burger. Because I’ve never wanted one so much in my life 😭
This book has it all! Scriptures starting off each chapter, information on ALL things in and out, how they make their buns, slice their tomatoes and even what type of beef they use for their burgers. And let’s us not forget, the Bible verses they put on the bottom of all of their products.
It also shares heart wrenching stories of child abuse and death. (Not in detail, but def made me tear up.)
I was in awe with how this company truly puts the customer first. One manager even keeps a tire gage in his pocket incase someone needs one! Seriously, what kind of company is this. 😍
At any chance I get, I will give in & out my business! They are a solid company with great values - they have great missions that they support (every dollar from book sales will go to some of their missions!) and have great American food!
THANK you netgally for a free copy of this book in exchange for a review.
March 6, 2024
This book was a mixed bag for me. I enjoyed the historical aspects of the book and found the 70+ years of the business growth inpirational and admired the dedication In-n-Out has for fundamentals like fresh ingredients and customer service.
The other parts of the book I did not enjoy so much. A large porition of the book felt performative to me, like it written by the marketing team that was trying to sell me on In-Out-Out or by the hiring team that was reading me the employee hand book. It also grazed around the topics of abuse and then later glamorize the same individual (Harry) by honoring employees with an award that honors him.
The book lays heavily on pointing out the religious beliefs of its founders as well. I was hoping to get some take-aways as a business book, so I felt this was uncecessary since this book is positioned as a business book, not an inspiration book.
I did enjoy reading about the special menu In-N-Out has, the innovation with the drive-up speakers and the different ways the company gives back. All in all Im glad I read all the way through but I thought the book was a little all over the place.
The other parts of the book I did not enjoy so much. A large porition of the book felt performative to me, like it written by the marketing team that was trying to sell me on In-Out-Out or by the hiring team that was reading me the employee hand book. It also grazed around the topics of abuse and then later glamorize the same individual (Harry) by honoring employees with an award that honors him.
The book lays heavily on pointing out the religious beliefs of its founders as well. I was hoping to get some take-aways as a business book, so I felt this was uncecessary since this book is positioned as a business book, not an inspiration book.
I did enjoy reading about the special menu In-N-Out has, the innovation with the drive-up speakers and the different ways the company gives back. All in all Im glad I read all the way through but I thought the book was a little all over the place.
October 28, 2023
I have been a walking billboard for this book since the day I got it. I have both the hard copy and I listened to it on Audible. I have to recommend both because the book has wonderful family pictures and the Audible has bonus nuggets of gold that associates and customers don’t want to miss! This book was such a raw and emotional account of the amazing phenomenon that is In-N-Out Burger. I am a longtime In-N-Out associate and I have never been more proud to work for this company than under Lynsi’s leadership. She embodies servant leadership and the humbleness and vulnerability that was shown in the book is demonstrated to us every single day.
October 26, 2023
The prominent placement of a blurb from Kirk Cameron on the back cover, as well as the fact that the book was published by religious outfit Thomas Nelson, tells you all you need to know about this memoir. If that's your scene, all power to you. Me, I'll just go get a Double-Double--a religious experience in itself.
November 15, 2024
I will leave an actual review dw I’m just busy planning how I’m going to ask out my crush before the semester ends 🫣
November 25, 2023
I wasn’t expecting how good this book would be! I loved learning about the rich history of In-N-Out! I also appreciate Lynsi Snyder’s honesty in the sharing of her family’s, and her own, painful and personal struggles, and redemption through Christ.
November 10, 2023
2.5 but no round up. i really loved hearing about the history of the in-n-out. full transparency i'm an in-n-out stan, but always felt those religious quotes on the packaging were a weird subversive way to turn to god. the author, granddaughter to the founder, says they aren't pushing their faith and all are welcome. i see why folks that work at in-n-out are happy and why the quality of the food is top-notch. it's been embedded in their ethos of putting investment in their associates versus profit. they continue tobe a family-run and stand firm not to franchise or go public. YAY! annnd all signs point to in-n-out finally coming to the east coast.
Read
March 3, 2024Sadly, I’m an East coast girlie who loves In-N-Out (which means I have to eat there multiple times whenever I’m in California).
All that to say — I loved this! It was such a cool look at the company and how it grew and evolved from one single store to a billion dollar industry. They definitely put the focus on quality and I loved that their paychecks say “this check was made possible by the customer.”
Also, this left me craving a Double Double in a BIG way.
All that to say — I loved this! It was such a cool look at the company and how it grew and evolved from one single store to a billion dollar industry. They definitely put the focus on quality and I loved that their paychecks say “this check was made possible by the customer.”
Also, this left me craving a Double Double in a BIG way.
Read
January 30, 2024I love in-n-out so I am biased, but this was a very interesting read and I enjoyed learning about how I’m-n-out came to be.
October 20, 2024
It just wasn't a good book
January 30, 2024
If you are from sunny Southern California or have visited, you will have eaten at or seen an In-N-Out Burger. These burgers, fries, and shakes are prominently featured in the reel of my life! The first establishments were in the area of SoCal where I lived. My first date with my husband was at In-N-Out on Arrow Highway in Covina. (No longer one at that location).
It was fun and nostalgic to read about the early history because I was a satisfied customer. I still eat there about once a week. My grandchildren are now fans!
This book is part history and part family memoir with a generous side of faith sprinkled throughout. Observant guests know that Scripture references are stamped discretely beneath cups and on other items. Casual diners would never be aware. Another interesting fact is the story behind the crossed palm trees in the landscape of every location…..a tribute to the movie It’s A Mad,Mad World (the founder’s favorite movie). The most important thing to know about this SoCal iconic fast food restaurant is their commitment to quality, cleanliness, and friendly, efficient service. Their prices can’t be beat. Pay one a visit if you get a chance. There’s even a secret menu found online!
If you are familiar with In-N-Out you might enjoy this story of its founding. If you’re not, it might not hold the same appeal.
Thanks #NetGalley @NelsonBooks for a complimentary eARC of #TheInsNOutsOfInNOutBurger upon my request. All opinions are my own.
For more reviews visit my blog www.ReadingLadies.com
It was fun and nostalgic to read about the early history because I was a satisfied customer. I still eat there about once a week. My grandchildren are now fans!
This book is part history and part family memoir with a generous side of faith sprinkled throughout. Observant guests know that Scripture references are stamped discretely beneath cups and on other items. Casual diners would never be aware. Another interesting fact is the story behind the crossed palm trees in the landscape of every location…..a tribute to the movie It’s A Mad,Mad World (the founder’s favorite movie). The most important thing to know about this SoCal iconic fast food restaurant is their commitment to quality, cleanliness, and friendly, efficient service. Their prices can’t be beat. Pay one a visit if you get a chance. There’s even a secret menu found online!
If you are familiar with In-N-Out you might enjoy this story of its founding. If you’re not, it might not hold the same appeal.
Thanks #NetGalley @NelsonBooks for a complimentary eARC of #TheInsNOutsOfInNOutBurger upon my request. All opinions are my own.
For more reviews visit my blog www.ReadingLadies.com
January 27, 2024
As a native Angelino, I will ALWAYS be an In-N-Out fan (It is the only fast food restaurant I will eat at). Double-Double, no spread, ketchup and extra pickles is my go to with a chocolate shake! ❤️😬
What I liked: It was cool to learn about the history of the company and so many tidbits I did not know (There’s a secret menu!). I appreciated their devotion to their employees and the respect they show by paying far above industry standards. I like their commitment to remaining a family owned/privately held company and appreciate that their faith grounds them in all they do and their unwavering commitment to philanthropy.
What I did not Like: Story is disjointed and not told in a chronological fashion. I would have appreciated more about the different leadership styles and how that influenced the business and decision making over time. While it was a display of vulnerability, I did not like the deep dive into the family and all their woes (It began to feel like an episode of Dynasty, but I did appreciate how those experiences informed their commitment to philanthropy) and was repeated way too much throughout the story. While I do not mind the references to faith, it just became too much (Why are we talking about Jesus walking on water?😒). I understand you use only the freshest ingredients. GREAT. No need to say it 1000 times.
I really wanted to love this book and did at the outset, but over time, it just became annoying and unnecessarily repetitive to the point where I just wanted to be done with it.
What I liked: It was cool to learn about the history of the company and so many tidbits I did not know (There’s a secret menu!). I appreciated their devotion to their employees and the respect they show by paying far above industry standards. I like their commitment to remaining a family owned/privately held company and appreciate that their faith grounds them in all they do and their unwavering commitment to philanthropy.
What I did not Like: Story is disjointed and not told in a chronological fashion. I would have appreciated more about the different leadership styles and how that influenced the business and decision making over time. While it was a display of vulnerability, I did not like the deep dive into the family and all their woes (It began to feel like an episode of Dynasty, but I did appreciate how those experiences informed their commitment to philanthropy) and was repeated way too much throughout the story. While I do not mind the references to faith, it just became too much (Why are we talking about Jesus walking on water?😒). I understand you use only the freshest ingredients. GREAT. No need to say it 1000 times.
I really wanted to love this book and did at the outset, but over time, it just became annoying and unnecessarily repetitive to the point where I just wanted to be done with it.
September 9, 2023
The Ins-N-Outs of In-N-Out Burger will be published on October 17, 2023. Nelson Books provided an early galley for review.
I spent a week for several summers around the turn of the century visiting my friends in San Diego, California, to go to Comic-Con. Inevitably, we would have at least one run to In-N-Out Burger (sometimes more). That is how I had my first taste of their fantastic food. I am a big fan of burgers and a fan of their burgers as well. So, I was eager to read this book to find out the story behind the business.
Lysni's passion and pride in her family's business gives this book a welcoming tone. You don't have to be a fan of the food to appreciate the story of dedicated work ethics and the desire to put out a quality product with a quality staff of associates. She is also very upfront about faith and how that contributed to the foundation upon which the successful business was built. Finally, she does not shy away from difficult topics and problems that the family encountered over the decades. That makes this a very fair representation of the facts.
I enjoyed hearing about the origins of the secret menu items as well as the connection a certain comedy classic film from 1963 that happens to be an all-time favorite of mine too. The insider's guide sections at the end were also very informative.
I spent a week for several summers around the turn of the century visiting my friends in San Diego, California, to go to Comic-Con. Inevitably, we would have at least one run to In-N-Out Burger (sometimes more). That is how I had my first taste of their fantastic food. I am a big fan of burgers and a fan of their burgers as well. So, I was eager to read this book to find out the story behind the business.
Lysni's passion and pride in her family's business gives this book a welcoming tone. You don't have to be a fan of the food to appreciate the story of dedicated work ethics and the desire to put out a quality product with a quality staff of associates. She is also very upfront about faith and how that contributed to the foundation upon which the successful business was built. Finally, she does not shy away from difficult topics and problems that the family encountered over the decades. That makes this a very fair representation of the facts.
I enjoyed hearing about the origins of the secret menu items as well as the connection a certain comedy classic film from 1963 that happens to be an all-time favorite of mine too. The insider's guide sections at the end were also very informative.
January 4, 2024
I am a fan of In0N-Out so I was pretty excited to receive an ARC of this book from the publisher and NetGalley in return for my review. I hate to say it because they have fantastic food, but the book disappointed. It read like a surface level advertisement or one of those employee training videos you watch when you get a new job. I did glean a few new fun facts about the company, but overall it was choppy, and I couldn't get past the advertisement feeling while I was reading it. There was also a lot more religion in the story than I expected. I think I might have enjoyed it more if it came from the company historian instead of the author who is so close to the story. If In-N-Out ever decides to sell this would be a fantastic presentation to a buyer or investor, but for the general public it fell a little flat.
January 21, 2024
I really loved learning about the start of the in n out company. There were lots of great lessons about quality over quantity, and how in n out didn’t cut corners like pretty much all other fast food chains.
Halfway through, the book takes a stark turn and shifts focus to the family dynamic of the Snyders. Which is not hinted at all in the cover or title.
I did not love the chapters laying out intricate details of the president’s 4 marriages and the tragic amount of death, addiction, and abuse in this story. The title makes this book seem like it’s entirely about the business, and not about this incredibly strange family. The book also becomes very religious about half way through which I was not expecting.
Halfway through, the book takes a stark turn and shifts focus to the family dynamic of the Snyders. Which is not hinted at all in the cover or title.
I did not love the chapters laying out intricate details of the president’s 4 marriages and the tragic amount of death, addiction, and abuse in this story. The title makes this book seem like it’s entirely about the business, and not about this incredibly strange family. The book also becomes very religious about half way through which I was not expecting.
This entire review has been hidden because of spoilers.
March 24, 2024
What can I say? I'm an In-N-Out LOVER and will be for life. In fact, my ultimate DREAM JOB is to work at In-N-OUT University helping train the associates. With that all aside, this book was informational, religious, and raw. I loved the way Lynsi gave a history of the company while honestly depicting the good, the bad, and the ugly of her family and their actions. I truly believe that INO is one of the BEST company's to work for today, and I admire how they have maintained the "family" atmosphere in their company since day 1, and they strive to make the customer happy as well as all their associates. Perhaps one day my dream will become a reality.
December 4, 2023
I ate my first In-N-Out burger in Baldwin Park, California in the mid 1950's and have been a dedicated customer ever since. During the 70's and 80's I worked for a California burger chain that was a direct competitor of In-N-Out and we while our restaurants were very different, I was intensely aware of the In-N-Out business model and knew some of their managers. In this book Lynsi Snyder gives an exceptional behind the scenes look at the company, while paying tribute to her family who founded the chain and guided it through its first seven decades. It is a quick, fascinating read. Highly recommended
Thanks to NetGalley and Thomas Nelson Publisher for an advanced reader copy.
Thanks to NetGalley and Thomas Nelson Publisher for an advanced reader copy.
October 2, 2023
I was really excited to read this! I loved the little fun facts about In-N-Out and how it became to be where it is today. I will say, the author sounded like a third party reciting a story so I felt like it lacked connection or empathy. The kindle version is a MESS when it comes to formatting; sentences cutting off in the middle, footnotes in the middle of a paragraph, different fronts/sizes, etc. Hopefully it’s fixed before it’s published.
December 29, 2023
Lots of fun insights about arguably one of the best fast food restaurant chains in existence. Very informative about the history of In-N-Out from its inception, along with tidbits about the owners’ attention to quality down to every little detail. In-N-Out and the Snyders have weathered a lot of storms, and I’m glad the company is continuing to progress to this day.
March 21, 2024
I was starving the entire time I was reading this, and it made me love In-N-Out more for taking care of their employees and focusing so much on quality. However, the book itself was just not that good.
November 10, 2023
This will make you want to eat in and out.
December 30, 2023
A quick and enjoyable read. While there were religious references throughout (it’s mentioned in the introduction that the family’s faith helped shape their identity), it doesn’t detract from the history of In N Out detailed in the book.
May 5, 2024
Es más sobre la familia que otra cosa pero los fun facts y los insider info son muy interesantes.
May 30, 2024
This was an interesting and mouthwatering listen!
Displaying 1 - 30 of 190 reviews