Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hello @napalmx37,

    Thanks for reaching out.

    To investigate this issue, please try the following:
    – Disable all the plugins and activate a default theme like 2024 and check if this resolves your issue
    – Check the wp-config.php file and the .htaccess files for any redirections and remove the lines that could cause the redirection
    – Go to Settings > Permalinks and click Save Changes

    Please let me if this helps.

    Thread Starter napalmx37

    (@napalmx37)

    The one thing I picked up was that the hosting company redirected the http://www.vsinc to https://vsinc.

    I suspect in the install I forced the live site to the www.

    Hopefully I can get them to remove the redirect that and retry the migration. Although after 4 hours chatting with the hosting company, they couldnt manage that

    • This reply was modified 5 months, 1 week ago by napalmx37.
    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hello @napalmx37,

    I’m glad that you figured out the issue cause and I’m confident that you can complete this migration successfully.

    Please keep me posted.

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @napalmx37,

    I’m closing this support topic for inactivity. Please don’t hesitate to contact us in a Support Topic if you need any help with Duplicator.

    Thanks! 

Viewing 4 replies - 1 through 4 (of 4 total)
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