Missing data after deactivation

  • Resolved palovk

    (@palovk)


    2 months, 4 weeks ago

    After deactivation, some data from woocommerce that was created after installing the plugin will be lost. (for example products atributes) They are there after activation.

    How to fix it?

    • This topic was modified 2 months, 4 weeks ago by palovk.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter palovk

    (@palovk)

    2 months, 4 weeks ago

    Update….it seems that the only thing missing are the attributes from woo created while the plugin was active.
    Please, how do I get to that data?

    Plugin Author OllieJones

    (@olliejones)

    2 months, 1 week ago

    If you deactivated the cache, the contents of the cache are removed from your system. Sorry to say.

    WordPress itself uses the cache for transients when it is active. So transients all vanish upon deactivation. https://developer.wordpress.org/reference/functions/set_transient/ But I don’t think that’s your issue.

    It’s possible some components of WooCommerce use the cache for data that’s supposed to be persistent and stored, maybe, in wp_postmeta or some other table. But that is not the correct way to use the cache.

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