• Hi guys, we have a problem with the course Materials tab which is not showing to users after they complete a course.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Hi Marin Stoyanov,

    Thank you for your message!

    The Materials tab may be hidden due to the Block Content feature in the Course Settings. When this feature is enabled, content, including the Materials, is only visible while users are actively taking the course.

    If you disable this feature, the Materials and all content will remain accessible to users even after they complete the course.

    Let me know if you need any further assistance!

    Best regards,
    Brianvu-tp

    Thread Starter Marin Stoyanov

    (@marin-stoyanov)

    Hey Brianvu, that might not be the case. The checkbox is not ticked for our courses as we want the users to have access to the lectures even when they complete the course.

    We set the course to be completed at 80% and we have users who completed the course and reported that the Materials tab has gone. We tested this by our side as well and indeet the Materials tab is missing if a user comletes the course.

    Plugin Support brianvu-tp

    (@briantp)

    Hi Marin Stoyanov,

    Thank you for the additional details!

    Based on your description, it seems this issue may be more complex and related to a logic error within LearnPress. We would need to investigate this more thoroughly to identify the cause.

    To help you further, we recommend that you create a free support ticket with the subject “Marin Stoyanov – Materials tab not showing when user completes course” through our official forum.

    Please visit and click on the “Support” to create the ticket. Our development team will take a closer look and provide the best possible solution.

    Thank you for your understanding!

    Best regards,
    Brianvu-tp

Viewing 3 replies - 1 through 3 (of 3 total)
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