research-article

Recordkeeping and Relationships: Designing for Lifelong Information Rights

Authors:

Joanne EvansAuthors Info & Claims

DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems Conference

Pages 205 - 218

https://doi.org/10.1145/3357236.3395519

Published: 03 July 2020 Publication History

Abstract

We describe an approach for designing information infrastructure that addresses lifelong recordkeeping needs for those caught up in the child protection sector. The challenge is to enable people to exert their rights over information as it manifests and changes through time over generational timescales. We conducted a series of participatory design and prototyping workshops over an 18-month period, with a core group of eight academic and community researchers. Using Recordkeeping Informatics to inform critical, rights-based, and trauma-sensitive systems design, we prototyped a distributed and participatory recordkeeping system that allows those with childhood protection experience to participate in their records. In this paper, we describe approaches we adapted for long-term participatory design in sensitive domains, and discuss the design artefacts we developed to capture the complexity of through-time information system design. We propose a set of design guidelines and discuss their implications for design work and systems.

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Cited By

Islam MRichardson DSaha MVarghese DBartindale TSaha PSaputra MOlivier P(2024)Recordkeeping in Voice-based Remote Community EngagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642779(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642779
Vincent SHawkes MOgle JEvans JReed B(2024)From passive subjects to active agents: enabling child-centred recordkeeping in social care contextsArchives and Records10.1080/23257962.2024.2378289(1-19)Online publication date: 13-Aug-2024
https://doi.org/10.1080/23257962.2024.2378289
Evans JAbeling R(2024)Codesigning rights-based recordkeeping for childhood out-of-home careEuropean Journal of Social Work10.1080/13691457.2024.2408426(1-15)Online publication date: 12-Oct-2024
https://doi.org/10.1080/13691457.2024.2408426
Show More Cited By

Index Terms

Recordkeeping and Relationships: Designing for Lifelong Information Rights
1. Human-centered computing
  1. Interaction design
    1. Interaction design process and methods
      1. Participatory design
      2. User centered design

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cover image ACM Conferences

DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems Conference

July 2020

2264 pages

ISBN:9781450369749

DOI:10.1145/3357236

General Chairs:
Ron Wakkary
Simon Fraser University, CA and Eindhoven University of Technology, NL
,
Kristina Andersen
Eindhoven University of Technology, NL
,
Program Chairs:
Will Odom
Simon Fraser University, CA
,
Audrey Desjardins
University of Washington, USA
,
Marianne Graves Petersen
Aarhus University, DK

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DIS '20: Designing Interactive Systems Conference 2020

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Cited By

Islam MRichardson DSaha MVarghese DBartindale TSaha PSaputra MOlivier P(2024)Recordkeeping in Voice-based Remote Community EngagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642779(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642779
Vincent SHawkes MOgle JEvans JReed B(2024)From passive subjects to active agents: enabling child-centred recordkeeping in social care contextsArchives and Records10.1080/23257962.2024.2378289(1-19)Online publication date: 13-Aug-2024
https://doi.org/10.1080/23257962.2024.2378289
Evans JAbeling R(2024)Codesigning rights-based recordkeeping for childhood out-of-home careEuropean Journal of Social Work10.1080/13691457.2024.2408426(1-15)Online publication date: 12-Oct-2024
https://doi.org/10.1080/13691457.2024.2408426
Ballin M(2024)“Somebody has to be crazy about that kid”: Speculating on the transformative recordkeeping potential of the caring corporate parentArchival Science10.1007/s10502-024-09464-8Online publication date: 25-Sep-2024
https://doi.org/10.1007/s10502-024-09464-8
Lemieux VGallant APourmalek PHamouda HJohnston NEl-Ghazal SUnruh JVahid-Massoudi N(2024)Designing recordkeeping systems for transitional justice and peace: ‘on the ground’ experiences and practices relating to organizations supporting conflict-affected peoplesArchival Science10.1007/s10502-024-09439-924:2(227-255)Online publication date: 22-Apr-2024
https://doi.org/10.1007/s10502-024-09439-9
Rolan GLewis A(2024)The perpetual twilight of records: consentful recordkeeping as moral defenceArchival Science10.1007/s10502-024-09438-w24:2(257-287)Online publication date: 26-Apr-2024
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Hawkes MEvans JReed B(2024)Caring records: professional insights into child-centered case note recordingArchival Science10.1007/s10502-023-09430-w24:2(183-207)Online publication date: 17-Feb-2024
https://doi.org/10.1007/s10502-023-09430-w
Lemieux VWerner J(2023)Protecting Privacy in Digital Records: The Potential of Privacy-Enhancing TechnologiesJournal on Computing and Cultural Heritage 10.1145/363347716:4(1-18)Online publication date: 27-Nov-2023
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Williams PShepherd ESexton ALomas E(2023)Working with care leavers and young people still in care: ethical issues in the co-development of a participatory recordkeeping appArchival Science10.1007/s10502-023-09425-724:1(41-60)Online publication date: 27-Sep-2023
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Seniutis MPetružytė DBaltrūnaitė MVainauskaitė SPetkevičius L(2021)The Impact of Information System on Interactions of Child Welfare Professionals with Managers and ClientsSustainability10.3390/su1312676513:12(6765)Online publication date: 15-Jun-2021
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