Custom Handpainted Toy Story Banner Choose between letter graphics only, letter graphics and 1 character, or letter graphics and 2 characters -wording can be changed and characters are interchangeable Size: 3 feet tall by 4-7 feet long (depending on option chosen). These are painted on high quality banner paper. Please include the following in the personalization details: Wording Any specific banner requests color choices for paint- if changes requested font type (script, handwritten, etc.) I'll email a digital mock up of your banner for final proof before painting. Please view current turn around times before placing your order. All rush orders must be approved and require the "rush my order" add on. Frequently Asked Questions about Our Custom Banners Q: How are the banners shipped? A: All banners are carefully rolled and shipped in a cylinder tube to ensure they arrive in perfect condition. Q: What is the standard turnaround time for a banner order? A: The standard turnaround time can be found in the shop announcement at top of main shop page. Q: Can I get my banner order rushed? A: Yes, rush orders are available on a limited basis and must be approved before placing your order. The rush order add-on costs an additional $30. If an order is placed for a timeframe shorter than our current turn around without an approved rush order, the order will be shipped according to shop time or require the rush fee to be paid separately. We will not issue refunds for failure to check turn around. Q: Do you offer refunds for late orders? A: We do not offer refunds for failure to check turnaround times prior to ordering. We cannot control shipping carrier delays as they are a separate service. Q: What if my banner is delayed or damaged during shipping? A: While we cannot control shipping carrier delays, if your item is delayed or damaged, we will file a claim with UPS on your behalf. Q: What sizes do the banners come in? A: Banner lengths start at 4 feet, with prices varying depending on size and graphic options. For longer or double names and phrases, we recommend a minimum of 5 feet. Q: When will my advance order be shipped? A: If you place your order several months in advance, we typically wait to ship it closer to your requested time. If you want it shipped sooner, please indicate this in the order notes. Q: Will I see a draft of the banner before it's made? A: Yes, every order includes a digital mock-up for your approval before we begin painting. If confirmation isn't received, we'll proceed with the best option we see fit. Please feel free to contact us if you have any more questions or special requests!
