In the service industry, word of mouth (WOM) has become an important indicator for influencing
customer behaviour and developing marketing strategies. The current study develops a …

Purpose The basic concept of transaction cost theory is that firms like to conduct transactions
in a channel with lower transaction costs. Therefore, the purpose of this paper is to use the …

Purpose The purpose of this study is to examine the mediating and moderating processes that
link crisis management to tourist attitude changes and hygiene/safety perceptions through …

Purpose The purpose of this paper is to explore in depth the special context and unique life
experience of the online role-playing game and to provide insights regarding an …

This paper explores how the boundaries of knowledge exploration influence a firm's
innovation capability. A conceptual framework integrating the concepts of external knowledge …

This paper investigate the degree to which environment uncertainty affects inter-organisational
alliance partner selection in small to medium-sized enterprises and blends the resource-…

This study focuses on social capital and knowledge storage, and specifically how these factors
influence service performance in the healthcare industry. Accordingly, this study analyzes …

Customer value co-creation nowadays is critical for marketing success. However, many firm-initiated
co-creation activities face difficulties in attracting and activating promising …

Knowledge cooperation activities have gained recent popularity as a means for established
firms to improve their knowledge creation and knowledge sharing performance. However, …

We applied slow positrons to the as‐etched GaAs and/or the (NH 4 ) 2 S x ‐treated GaAs.
The results show that a thin oxide film is easily formed on the surface of as‐etched GaAs as …