Abstract e-government involves the use of information and communication technologies
(ICTs) in public administration to transform the delivery of public services. There has been
much analysis of the application of e-government in developing countries. To date, however,
the impacts of e-government upon those who are on the margins of society in developed
countries remain unclear. This paper investigates the consequences of mandatory use of an
integrated ICT-based licensing system on remote Indigenous communities in Australia. It�…