This paper aims to gain a better understanding of KMS success. Based on the absorptive
capacity theory, we develop a research model to explain how the use of KMS increases
organizational performance by increasing the organizational absorptive capacity and the
higher order capabilities. The absorptive capacity plays an important role in transforming
KMS usage into agility and innovativeness and the sequent organizational performance.
The model is empirically tested with a survey. The results support the mediation effect of�…