Profiles

Posted a reply to FTP Transfer stopped working – NOT RESOLVED, on the site WordPress.org Forums:
Hi, Apologies for the ongoing issues. Have you checked the logs for the outgoing firewall…

Posted a reply to Cannot restore if uploads folder is mounted using docker, on the site WordPress.org Forums:
Hi, Apologies for the delay. I've asked one of our developers to look into this…

Posted a reply to Old Backups in Remote Storage (Dropbox) Not Deleting, on the site WordPress.org Forums:
Hi, You can post the error log to a service such as pastebin and post…

Posted a reply to Make noabort more specific, on the site WordPress.org Forums:
Hi, I would recommend enabling any UpdraftPlus script to run without an abort. The following…

Posted a reply to Rescan remote storage issue, on the site WordPress.org Forums:
Hi, Apologies for the inconvenience. Please could you use the 'Wipe Settings' tool in your…

Posted a reply to Problem with Smush tables, on the site WordPress.org Forums:
Hi, Apologies for the delay in replying. If you have not done so already, please…

Posted a reply to PHP Event: Code E_DEPRECATED, on the site WordPress.org Forums:
Hi, Deprecated notices are for information only, and do not affect the normal operation of…

Posted a reply to PHP Compatibility Checker raises issues for PHP above v5.6, on the site WordPress.org Forums:
Hi, The extension and functions shown are included in the plugin to allow backwards compatibility…

Posted a reply to PHP 8.0 not compatible., on the site WordPress.org Forums:
Hi, Apologies for the inconvenience. Does your host support team have any record of either…

Posted a reply to Linode Instructions, on the site WordPress.org Forums:
Hi, I am going to consult with our lead developer and update you when I…

Posted a reply to Linode Instructions, on the site WordPress.org Forums:
Hi, Apologies, could I check if you hav tested both the 'path' and 'virtual host'…

Posted a reply to Linode Instructions, on the site WordPress.org Forums:
Hi, Apologies for the delay in replying. Please could you check that your server's clock…

Posted a reply to I’m getting recursive back-ups, on the site WordPress.org Forums:
Hi, Apologies for the delay in replying. From the log, it appears that your uploads…

Posted a reply to UpdraftPlus stops indexing on Google Search Console, on the site WordPress.org Forums:
Could you check your wp-config.php file for any instance of the following, and remove it…

Posted a reply to Does not work with Digitalocean, on the site WordPress.org Forums:
Hi, Apologies for the delay You will need to enter the endpoint as: sfo3.digitaloceanspaces.com The…

Posted a reply to UpdraftPlus stops indexing on Google Search Console, on the site WordPress.org Forums:
Hi, Has the site ever been cloned using our UpdraftClone service (e.g. for temporary development)?…

Posted a reply to UpdraftPlus Compatibility Check with PHP 8 and 8.1, on the site WordPress.org Forums:
Hi, The function and extension mentioned in these errors/warnings is only used if available (UpdraftPlus…

Posted a reply to Does not work with Digitalocean, on the site WordPress.org Forums:
Hi, Apologies for the delay. Please could you remove the https:// and bucket name from…

Posted a reply to Failed to gain semaphore lock, on the site WordPress.org Forums:
Hi, From the log, it appears that the backup is being killed off very quickly…

Posted a reply to Import settings via a text box, on the site WordPress.org Forums:
Hi, I will make a note of this for our developers. However, I'm afraid that…

Posted a reply to Can’t access Country Blocking Feature, on the site WordPress.org Forums:
Hi, Apologies for the inconvenience. We recently contacted you via your support ticket on the…

Posted a reply to AWS Lightsail & Scheduled Backups, on the site WordPress.org Forums:
Hi, Are any scheduled tasks running on the site? You can check this by installing…

Posted a reply to Automatic backups on password protected site with disabled wp-cron, on the site WordPress.org Forums:
Hi, Apologies for the delay in replying. Either of these approaches would work, but have…

Posted a reply to Add support for ed25519 keys, on the site WordPress.org Forums:
Hi, I will pass this request back to our development team. However, I'm afraid that…

Posted a reply to WordPress prepare() and unquoted values, on the site WordPress.org Forums:
Hi, Thank you, I will pass this on to our development team. Best Wishes, Dee

Posted a reply to PHP Fatal error when loading to Amazon S3, on the site WordPress.org Forums:
Hi, Apologies for the inconvenience. Changes to the UpdraftPlus version of the AWS SDK have…

Posted a reply to Since 4.4.10 language of WP-Update Mails changed to Englisch, on the site WordPress.org Forums:
Hi, Apologies for the delay. I have reproduced the issue and logged a bug report…

Posted a reply to Since 4.4.10 language of WP-Update Mails changed to Englisch, on the site WordPress.org Forums:
Hi, Apologies for the delay. We are running some tests now, and I will update…

Posted a reply to PHP error: File(/usr/bin/zip) is not within the allowed path(s):, on the site WordPress.org Forums:
Hi, Does the error still appear if you add the line suggested by my colleague…

Posted a reply to Cloud backup function, on the site WordPress.org Forums:
Hi, Apologies for the delay. I have been informed that there is an issue in…