Welcome to Dash Forward! Where you will find products and affordable prices and amazing quality with quick and friendly customer service! We offer discounts on all items we offer for multiple and group orders!! Please message us before purchasing if you would like to place a bulk order! ●ITEM DETAILS● - This is a Green Jansport Backpack - Free Monogram - Monogram will be on front pocket ●INFORMATION NEEDED TO COMPLETE YOUR PURCHASE● *Thread Color for Monogram ( If no color is provided we will choose a color that we think will be best) *Monogram Initials in the order that you would like for them to appear on the item. Monogram goes in order of first, last, middle initial. For Example: Jane L. Doe will be monogrammed JDL, with the last name initial going in the middle. *Please include your cell phone number if you wish. We will use this as a method to contact you with questions or updates regarding your order. Your number will NOT be distributed for any purposes other than requesting information regarding your order. *If you fail to enter any of the above information, there may be a delay in your order processing time as we attempt to contact you for a response. ●SHOP POLICIES● *Please make sure that your personalization information is entered just as we ask for it. If you fail to enter your monogram in the correct order, there will be NO REFUNDS OR EXCHANGES. We assume that you have read our above requirements and expect the customer to enter the information in correctly. PLEASE TRIPLE CHECK YOUR CUSTOMIZATION INFORMATION BEFORE CLICKING SUBMIT ON YOUR ORDER. *Please note that there can be a slight variation of colors of our products due to screen resolution and photography. While we try our hardest to make sure that our photos represent the colors of our products accurately, you the customer may think otherwise due to your screen resolution. If you are unsure about coloring, you can message us for more photos of the product before purchasing. No refund will be given if you place the order and receive the item thinking that the coloring was off. *ABSOLUTELY NO CANCELLATIONS. These items are made to order and are immediately put into our production line once order is placed. If you have any concerns, message us! ●SHIPPING/HANDLING● *We ship all packages via USPS. Your order will be updated with a tracking number once it has shipped. *We do offer RUSH SHIPPING in the form of 1-3 Priority AND Overnight. If you need an item(s) quickly, please do not hesitate to ask us! Let's get social! Facebook Group: https://www.facebook.com/groups/dashforward/?ref=bookmarks Facebook Page: https://www.facebook.com/dashforwardllc/ Instagram: @dashforward and @dashingvacations Store Phone Number: 601-347-8285 Store Hours: 8:00-5:30 Monday-Friday, CLOSED Saturday & Sunday Store Location: 230 W Union Road Carriere, MS 39426