The catastrophe model was used to analyze the linkages between customer satisfaction and switching cost on pick-up point service loyalty. The results indicated�...

Abstract. Convenience stores in Taiwan have made remarkable successes with retail delivery services by integrating E-commerce and.

Abstract. Convenience stores in Taiwan have made remarkable successes with retail delivery services by integrating E-commerce and.

The Study of Customer Segmentation Examined by Catastrophe Model. January 2008; IFIP International Federation for Information Processing 286. DOI:10.1007/978-0�...

The cusp catastrophe model is an appropriate model to know the process of loyalty and other nonlinear techniques are suggested, especially for standard�...

The Study of Customer Segmentation Examined by Catastrophe Model. https://doi.org/10.1007/978-0-387-85691-9_4 � Full text. Journal: Towards Sustainable�...

The results indicated that the switching cost plays the splitting factor in the catastrophe model, and a high switching cost makes the discontinuous choice�...

Bibliographic details on The Study of Customer Segmentation Examined by Catastrophe Model.

The study of customer segmentation examined by catastrophe model, in “Towards Sustainable Society on Ubiquitous Networks”, Springer, Boston (2008), pp. 37�...

Huang, Y. K. (2008) The study of customer segmentation examined by catastrophe model. In Towards Sustainable Society on Ubiquitous Networks (pp. 37-48)�...