May 2, 2017 � Our first study (n=65) found that users delay major upgrades by an average of 80 days. We then ran a field study (n=14), beginning with in-depth�...
High Costs and Small Benefits: A Field Study of How Users Experience Operating System Upgrades. Francesco Vitale (1, 2, 3) , Joanna Mcgrenere (3) , Aur�lien�...
Apr 12, 2017 � High Costs and Small Benefits: A Field Study of How. Users Experience Operating System Upgrades. Francesco Vitale, Joanna Mcgrenere, Aur�lien�...
Even a bad experience, the cost versus benefits, and the installation process are all factors in a user's reluctance to update software, operating systems and�...
High Costs and Small Benefits: A Field Study of. How Users Experience Operating System Upgrades. Francesco Vitale1 Joanna McGrenere2 Aur�lien Tabard3 Michel�...
May 2, 2017 � High Costs and Small Benefits: A Field Study of How Users Experience Operating System ...
Duration: 0:32
Posted: May 2, 2017
Duration: 0:32
Posted: May 2, 2017
High Costs and Small Benefits: A Field Study of How Users Experience Operating System Upgrades. Print this page; Export this page in PDF format (around 1.5MB)
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Our first study (n=65) found that users delay major upgrades by an average of 80 days. We then ran a field study (n=14), beginning with in-depth observations�...
High Costs and Small Benefits: A Field Study of How Users Experience Operating System Upgrades. F Vitale, J McGrenere, A Tabard, M Beaudouin-Lafon, WE Mackay.
High Costs and Small Benefits: a Field Study of How Users Experience Operating System Upgrades. Francesco Vitale, Joanna McGrenere, Aur�lien Tabard, Michel�...