Article

SenseMS: a user-centered approach to enrich the messaging experience for teens by non-verbal means

Authors:

B. T. A. Kersten,

P. MarkopoulosAuthors Info & Claims

MobileHCI '05: Proceedings of the 7th international conference on Human computer interaction with mobile devices & services

Pages 161 - 166

https://doi.org/10.1145/1085777.1085804

Published: 19 September 2005 Publication History

Abstract

This paper reports the user study and design of a concept to improve mobile messaging for teens. A study of current mobile phone use by teens (16-18) showed that, while they prefer communicating by Short Message Service (SMS), they miss expressiveness in this application. An enhanced SMS application, SenseMS, is designed to support affective communication. An evaluation of a SenseMS prototype has shown that enhancing text messages with contextual information and human embodiment can result in a more pleasant experience for both the sender and receiver. Especially for negative emotions, contextual and emotional information are essential for interpreting the message. The study also showed different usage scenarios, in that SenseMS is preferred for emotion-rich messages, whereas SMS is more appropriate for fast and emotion-poor messages.

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Index Terms

SenseMS: a user-centered approach to enrich the messaging experience for teens by non-verbal means
1. Human-centered computing
  1. Interaction design
    1. Interaction design process and methods
      1. User centered design

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cover image ACM Other conferences

MobileHCI '05: Proceedings of the 7th international conference on Human computer interaction with mobile devices & services

September 2005

400 pages

ISBN:1595930892

DOI:10.1145/1085777

General Chair:
Manfred Tscheligi
University of Salzburg, Austria
,
Program Chairs:
Regina Bernhaupt
University of Salzburg, Austria
,
Kristijan Mihalic
University of Salzburg, Austria

Copyright © 2005 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 19 September 2005

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MobileHCI05

MobileHCI05: 7th International Conference on Human-Computer Interaction with Mobile Devices and Services

September 19 - 22, 2005

Salzburg, Austria

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https://dl.acm.org/doi/10.1145/3628516.3655814
Aarts TMarkopoulos PGiling LVacaretu TPillen S(2022)Snoozy: A Chatbot-Based Sleep Diary for Children Aged Eight to TwelveProceedings of the 21st Annual ACM Interaction Design and Children Conference10.1145/3501712.3529718(297-307)Online publication date: 27-Jun-2022
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Gennari RRizvi M(2021)At the Frontiers of Art and IoT: the IoTgo Toolkit as a Probe for ArtistsProceedings of the 14th Biannual Conference of the Italian SIGCHI Chapter10.1145/3464385.3464727(1-4)Online publication date: 11-Jul-2021
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