Abstract
A variety of software-based systems are being used as training media. There is not, however, an accepted approach to evaluating the usability of these systems. Traditional usability approaches can be employed with some effectiveness, but they may lack appropriate specificity for use in training. In this paper, we evaluate whether assessing, and remediating, gaps in learner knowledge might be an important addition to training system evaluation. The results suggest that remediating knowledge gaps might lead to more accurate usability conclusions.
Chapter PDF
Similar content being viewed by others
References
Squires, D., Preece, J.: Predicting quality in educational software: Evaluating for learning, usability and the synergy between them. Interacting with Computers, 467–483 (1999)
Silius, K., Tervakari, A.M., Pohjolainen, S.: A multidisciplinary tool for the evaluation of usability, pedagogicalusability, accessibility and informationalquality of Web-based courses. Proceedings of PEG2003–The 11th International PEGConference: Powerful ICT for Teaching and Learning (2003)
Quintana, C., Soloway, E., Norris, C.: Learner-Centered Design: Developing Software That Scaffolds Learning. In: Second IEEE International Conference on Advanced Learning Technologies (ICALT 2001) (2001)
Quintana, C., Krajcik, J., Soloway, E.: Exploring a structured definition for leaner-centered design. In: Proceedings of the ICLS 2000 (2000)
Ardito, C., Costabile, M.F., De Marsico, M., Lanzilotti, M., Levialdi, S., Plantamura, S., Roselli, T., Rossano, V., Tersigni, M.: Towards Guidelines for Usability of e-Learning Applications. User-Centered Interaction Paradigms for Universal Access in the Information Society (2004)
Dringus, L.: An iterative usability evaluation procedure for interactive online courses. J. Int. Instr. Dev. 7(4), 10–14 (1995)
Ravden, S.J., Johnson, G.I.: Evaluating usability of human-computer interface: a practical method. Wiley, Chichester (1989)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Bowers, C., Cannon-Bowers, J., Hussain, T. (2009). Considering User Knowledge in the Evaluation of Training System Usability. In: Kurosu, M. (eds) Human Centered Design. HCD 2009. Lecture Notes in Computer Science, vol 5619. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-02806-9_4
Download citation
DOI: https://doi.org/10.1007/978-3-642-02806-9_4
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-02805-2
Online ISBN: 978-3-642-02806-9
eBook Packages: Computer ScienceComputer Science (R0)