Abstract
Working in the globally distributed market is one of the key trends among the software organizations all over the world. [1-5]. Several factors have contributed to the growth of distributed software development; time-zone independent ”follow the sun” development, access to well-educated labour, maturation of the technical infrastructure and reduced costs are some of the most commonly cited benefits of distributed development [3, 6-8]. Furthermore, customers are often located in different countries because of the companies’ internationalization purposes or good market opportunities.
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Pikkarainen, M., Korkala, M. (2009). Customer Communication Challenges and Solutions in Globally Distributed Agile Software Development. In: Bomarius, F., Oivo, M., Jaring, P., Abrahamsson, P. (eds) Product-Focused Software Process Improvement. PROFES 2009. Lecture Notes in Business Information Processing, vol 32. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-02152-7_35
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DOI: https://doi.org/10.1007/978-3-642-02152-7_35
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