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Dialogue Control in the Alparon System

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Text, Speech and Dialogue (TSD 2000)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 1902))

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Abstract

The main topic of this paper is on modelling a human operator in the dialogue manager of the Alparon system. First, a corpus of 200 human-human dialogues have been analysed by applying an approach surpassing a finite state automation approach. The corpus analysis resulted in a set of common strategies applied by professional human operators in similar situations. Secondly, a prototype system has been built based on the Alparon dialogue manager. This has been done by translating the strategies into knowledge rules and heuristics as these are used by the dialogue control modules in the Alparon dialogue manager.

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References

  1. M.M.M. Rats, R.J. van Vark, and J.P.M. de Vreught. Corpus-based information presentation for a spoken public transport information system. In ACL/EACL Workshop on Interactive Spoken Dialog Systems: Bringing Speech and NLP Together in Real Applications, pp. 106–113, 1997.

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  2. R.J. van Vark, J.P.M. de Vreught, and L.J.M. Rothkrantz. Classification of public transport information dialogues using an information based coding scheme. Dialogue Processing in Spoken Language Systems, Lecture Notes in Artificial Intelligence (1236), pp. 55–69, 1997.

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Author information

Authors and Affiliations

  1. Knowledge Based System Group, Delft University of Technology, Zuidplantsoen 4, 2628, BZ Delft, The Netherlands

    Léon J. M. Rothkrantz, Robert J. van Vark, Alexandra Peters & Niels A. Andeweg

Authors
  1. Léon J. M. Rothkrantz
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  2. Robert J. van Vark
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  3. Alexandra Peters
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  4. Niels A. Andeweg
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Editor information

Editors and Affiliations

  1. Faculty of Informatics Department of Programming Systems and Communication, Masaryk University, Botanická 68a, 602 00, Brno, Czech Republic

    Petr Sojka

  2. Faculty of Informatics, Department of Information Technologies, Masaryk University, Botanická 68a, 602 00, Brno, Czech Republic

    Ivan Kopeček  & Karel Pala  & 

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© 2000 Springer-Verlag Berlin Heidelberg

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Rothkrantz, L.J.M., van Vark, R.J., Peters, A., Andeweg, N.A. (2000). Dialogue Control in the Alparon System. In: Sojka, P., Kopeček, I., Pala, K. (eds) Text, Speech and Dialogue. TSD 2000. Lecture Notes in Computer Science(), vol 1902. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-45323-7_56

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  • DOI: https://doi.org/10.1007/3-540-45323-7_56

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-41042-3

  • Online ISBN: 978-3-540-45323-9

  • eBook Packages: Springer Book Archive

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