{{sfn|Reddick|2010|p=}}

* {{cite book | last=Reddick | first=Christopher G. | title=Comparative E-Government | publisher=Springer | publication-place=New York Heidelberg | date=2010-09-09 | isbn=978-1-4419-6535-6}}

<ref name="l308">{{cite book | last=Reddick | first=Christopher G. | title=Comparative E-Government | publisher=Springer | publication-place=New York Heidelberg | date=2010-09-09 | isbn=978-1-4419-6535-6 | page=}}</ref>